Software Technical Support Specialist

Zoho Corporation | Temporary**Software Technical Support Specialist**New Braunfels, United States | Posted on 02/04/2022{{getI18n("zr.cw.refertofrnd")}} {{getI18n('zr.careers.publicpage.meta.viewapplication')}} {{getI18n(data[0].applynow)}}But as much as we love building beautiful software, we think our people and company culture are our most important assets. , bringing together decades of engineering expertise to produce a real work of art. When you choose Zoho, you get more than just a single product or a tightly integrated suite. You get our commitment to continuous refinement and to improving your experience. And you get our relentless devotion to your satisfaction.RoleSkillsYou use excellent written and verbal communication skills with customers.Preferred: You have experience in a phone, email, and/or web-chat based technical support or customer consulting role.ResponsibilitiesOur top performers dont let their job title or responsibilities restrict their contribution to the company. Responsibilities are not restricted to:Compensation/BenefitsCompensation is competitive and commensurate with experience.Individuals hired for this position will be classified as temporary employees (W2) for a period of five months, with the possibility of transitioning to permanent status. Temporary employees are not eligible for benefits. Permanent employees are eligible to participate in Zoho's benefits programs.Permanent employees are offered a full suite of competitive benefits, including medical, dental, and vision insurance as well as a company-sponsored 401k.{{userData.full_name}} {{userData.role.name}}, {{userData.profile.name}} **{{getI18n("crm.sme.skill.list.head.experience")}}**{{getI18n('crm.auditlog.skillset')}} {{getI18n('crm.sme.skill.list.head.experience')}} {{getI18n('crm.sme.skill.list.head.last.used')}} {{getI18n('crm.sme.system.skill')}} {{getI18n('crm.auditlog.skillset')}} {{getI18n('zr.skillset.proficiency')}} {{getI18n('crm.sme.skill.list.head.experience')}} {{getI18n('crm.sme.skill.list.head.last.used')}} {{getI18n('zr.candidateportal.skillname.mandatory')}} {{getI18n('zr.candidateportal.skillname.unique')}} {{getI18n('zr.cl.iam.error.morethanmaxlength',255)}} {{getSkillProficiencyFromLevel(skill.body.level,'i18n')}} {{getI18n('crm.contactus.option.None')}} {{getI18n('crm.sme.skill.level.master')}} {{getI18n('crm.sme.skill.level.intermediate')}} {{getI18n('crm.sme.skill.level.beginner')}} {{if(skill.body.exp,getI18n('crm.indeed.workexp.years',skill.body.exp),getI18n('-None-'))}} 1 {{getI18n('crm.year.lower')}} {{getI18n('crm.indeed.workexp.years',exp)}} {{if(skill.body.lastUsed,skill.body.lastUsed,getI18n('-None-'))}} {{getI18n('crm.contactus.option.None')}} {{year}} **{{getI18n('crm.sme.refine.suggested')}}*** {{suggSkill}}{{getI18n('zr.candidateportal.add.skills')}} {{getCombinedSkillNames(skills,30,is_skill_name_double_encode)}}* {{if(is_skill_name_double_encode,getTextContentFromHTML(unescape(skill.name)),skill.name)}}{{getI18n('zr.skillset.proficiency')}} - {{getSkillProficiencyFromLevel(skill.level,'i18n')}}{{getI18n('Experience in years')}} - {{skill.exp}}{{getI18n('crm.sme.skill.list.head.last.used')}} - {{skill.lastUsed}}{{initializeFilterSkillsLength()}} {{initializeFilterSkillsLength()}} {{increaseFilterSkillsLength()}} * {{trimContent(skill.name,25)}} {{skill.name}}* +{{arithmetic(getFilterSkillsLength(skills),num_tags,'-')}}{{trimContent(currentJob.location,25)}} {{currentJob.location}} {{trimContent(currentJob.description,150)}} {{currentJob.description}} {{trimContent(currentJob.location,25)}} {{currentJob.location}} {{trimContent(currentJob.description,150)}} {{currentJob.description}} {{trimContent(currentJob.location,25)}} {{currentJob.location}} {{trimContent(currentJob.description,150)}} {{currentJob.description}} {{trimContent(location,25)}} {{location}} ****{{trimContent(type,25)}} {{type}}**Job Description**{{unescape(sanitizeHTML(descriptionHTML))}} {{unescape(removeUnwantedCss(org_info.description))}} {{org_info.description}}