Virtual Service Operations
Desktop Support in San Jose, California
Virtual Service Operations, San Jose, California, United States, 95199
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!
Opportunity:
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in San Jose, California. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
Provide IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environmentDesktop Support AdministrationProvide end-user assistance, troubleshooting, issue resolution, installation, and reinstallation services in support of computers, applications, peripherals, and devices.Provide local touch-labor services including end-user device installation, troubleshooting, and repair.IMAC - PC Install, Moves, Adds and ChangesImage LoadsAsset RecoveryAsset taggingPrinter SupportClient Center (Tech Bar) SupportIT Service Management UpdatesSupport Security with Security incidents (Spillage events)Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assignedQualifications:
Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hiresExperienced with Linux OS (RedHat v8 preferred)Experienced with Microsoft WindowsExperience with software installations on local machinesKnowledge of computer software, operating systems, hardware and networkingAudio Visual ExperienceKnowledge of PC ImagingExperience with change management and incident managementExperience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk WipeExcellent verbal and written communication skillsGood problem-solving and critical thinking skillsAble to work in a team as well as independentlyExperienced in providing professional and courteous customer serviceAbility to lift 50lbsPreferred Qualifications:
Certified Dell TechnicianCertified CompTIA A+ or Network+MCSA CertificationWindows CertificationLinux CertifiedExpertise in Inventory ControlRequirements
Must be within driving distance of San Jose, California and willing to work onsitePlease note that pursuant to a government contract, this specific position requires U.S. citizenship statusWhat is Important to Us:
You are an excellent communicator in writing and speaking.You have the ability to work independently but also value teamwork.Your problem-solving skills are excellent.You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.You seek a community of virtue-centered co-workers and clients.
What we offer you:
As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO : VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers
Salary Description
$20.00/hr - $30.00/hr
Opportunity:
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in San Jose, California. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
Provide IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environmentDesktop Support AdministrationProvide end-user assistance, troubleshooting, issue resolution, installation, and reinstallation services in support of computers, applications, peripherals, and devices.Provide local touch-labor services including end-user device installation, troubleshooting, and repair.IMAC - PC Install, Moves, Adds and ChangesImage LoadsAsset RecoveryAsset taggingPrinter SupportClient Center (Tech Bar) SupportIT Service Management UpdatesSupport Security with Security incidents (Spillage events)Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assignedQualifications:
Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hiresExperienced with Linux OS (RedHat v8 preferred)Experienced with Microsoft WindowsExperience with software installations on local machinesKnowledge of computer software, operating systems, hardware and networkingAudio Visual ExperienceKnowledge of PC ImagingExperience with change management and incident managementExperience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk WipeExcellent verbal and written communication skillsGood problem-solving and critical thinking skillsAble to work in a team as well as independentlyExperienced in providing professional and courteous customer serviceAbility to lift 50lbsPreferred Qualifications:
Certified Dell TechnicianCertified CompTIA A+ or Network+MCSA CertificationWindows CertificationLinux CertifiedExpertise in Inventory ControlRequirements
Must be within driving distance of San Jose, California and willing to work onsitePlease note that pursuant to a government contract, this specific position requires U.S. citizenship statusWhat is Important to Us:
You are an excellent communicator in writing and speaking.You have the ability to work independently but also value teamwork.Your problem-solving skills are excellent.You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.You seek a community of virtue-centered co-workers and clients.
What we offer you:
As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO : VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers
Salary Description
$20.00/hr - $30.00/hr