RMS Computer
Backend Support Engineer
RMS Computer, Dallas, Texas, United States, 75215
Structured Finance & Lending Team is responsible for designing, developing and supporting applications for Structured Lending Businesses and Clients. Our focus has been to create Structured Lending Platform which covers a wide spectrum of asset classes such as Loans, Repurchase Agreements (Repos), Asset-Backed Securities and Derivatives.
Job Responsibilities / Typical Day in the Role- Provide world class quality of service to end users throughout the resolution process- Support multiple large-scale applications- Deep dive into the code and provide robust fixes to the support issues- Encourage and support knowledge sharing within team and external groups- Work in an agile environment focused on the most important deliverable for our clients- Engage engineering teams and product owners to assist with troubleshooting as needed.- Demonstrate excellent ticket hygiene by selecting appropriate product categories, keeping detailed ticket notes, managing ticket backlog, etc.- Maintain effective documentation by regularly reviewing and updating knowledgebase content.- Take a proactive approach in analyzing current practices to identify areas for improvement and make suggestions for more efficient and strategic solutions.- The individual will be splitting time apprx 40-50% coding and the other ad hoc technology support- The coding work down will be in response to support requests, rather than direct project based development- Possess the drive to dive deep, thrive and progress even in ambiguous situationsSkills: Must Have Skills / Requirements- 5+ years of hands-on experience in Python or Java- 3+ years in SQL or NoSQL databases like MongoDB or ElasticSearch- Demonstrated experience in support high velocity technical support- Strong Computer Science fundamentals in Data Structures, Algorithms, Complexity Analysis, Object-Oriented Design and Designing Large Scale Data-Intensive Applications
Nice to Have Skills / Preferred Requirements- Experience in Java, python, SQL.- Experience in ELK Stack (Elasticsearch, Logstash, Kibana) or Prometheus + Grafana- Proficiency in Linux, Bash, JSON and SQL- Knowledge of Credit products like corporate bonds/loans, credit default swaps, total return swaps is a plus- Experience with cloud computing systems- Networking including TCP, HTTP, DNS, SSL certificates
Education: - Bachelor's Degree in Computer Science or related field with 5+ years of work experience- Masters' Degree with more than 3+ year work experience in Software Development Skills and Experience
28512513
Please see our complete list of jobs at:www.rmscorp.com
Job Responsibilities / Typical Day in the Role- Provide world class quality of service to end users throughout the resolution process- Support multiple large-scale applications- Deep dive into the code and provide robust fixes to the support issues- Encourage and support knowledge sharing within team and external groups- Work in an agile environment focused on the most important deliverable for our clients- Engage engineering teams and product owners to assist with troubleshooting as needed.- Demonstrate excellent ticket hygiene by selecting appropriate product categories, keeping detailed ticket notes, managing ticket backlog, etc.- Maintain effective documentation by regularly reviewing and updating knowledgebase content.- Take a proactive approach in analyzing current practices to identify areas for improvement and make suggestions for more efficient and strategic solutions.- The individual will be splitting time apprx 40-50% coding and the other ad hoc technology support- The coding work down will be in response to support requests, rather than direct project based development- Possess the drive to dive deep, thrive and progress even in ambiguous situationsSkills: Must Have Skills / Requirements- 5+ years of hands-on experience in Python or Java- 3+ years in SQL or NoSQL databases like MongoDB or ElasticSearch- Demonstrated experience in support high velocity technical support- Strong Computer Science fundamentals in Data Structures, Algorithms, Complexity Analysis, Object-Oriented Design and Designing Large Scale Data-Intensive Applications
Nice to Have Skills / Preferred Requirements- Experience in Java, python, SQL.- Experience in ELK Stack (Elasticsearch, Logstash, Kibana) or Prometheus + Grafana- Proficiency in Linux, Bash, JSON and SQL- Knowledge of Credit products like corporate bonds/loans, credit default swaps, total return swaps is a plus- Experience with cloud computing systems- Networking including TCP, HTTP, DNS, SSL certificates
Education: - Bachelor's Degree in Computer Science or related field with 5+ years of work experience- Masters' Degree with more than 3+ year work experience in Software Development Skills and Experience
28512513
Please see our complete list of jobs at:www.rmscorp.com