Cloud Security Corporation
Customer Identity and Access Management (CIAM) Architect
Cloud Security Corporation, Princeton, New Jersey, us, 08543
Cloud Security Services is currently looking for an experienced Consumer/ Customer Identity and Access Management Architect for our client. Our client requires an experienced Consumer / Customer Identity and Access Management (CIAM) Architect to develop patterns (up to 35) for lines of business to onboard to new CIAM platform (Okta/MS B2C). Candidate must have a strong background in designing CIAM architecture for large, complex CIAM environments. This is a 6-month remote project.
Responsibilities:
Development of omni-channel (Digital, Voice, Paper) standard patterns based on leading practicesIncludes identification of and recommendations for leading digital experiences to serve as benchmarks for clients CIAM future stateIncludes anticipated emerging digital experience trendsIncludes customer experience workflow target stateCovers the following user groups.Patterns will cover the following user groups:Individuals (Personal Insurance customers, workers compensation claimant)Businesses employees (Large corporation employees, small business owners, 3rd Party participants like auto body shop, doctor's offices)Brokers & Agents (Large & Small independent agents)3rd Party Systems accessing Travelers APIs and Self-Service portalsCovers the following pattern categories for CIAM;Registration / OnboardingAuthenticationAuthorizationThird-party Service/API Access & AuthorizationInvitation-Based User RegistrationMulti-Branded User Registration & AuthenticationUser Access DelegationUser De-provisioningHelpdesk ProcessesOmnichannel Services "Overlay"Evaluation of current processes against the defined industry and leading practices including industry standards such as the National Institute for Standards and Technology (NIST) Special Publication (SP) 800-63; Digital Authentication, NIST Cybersecurity Framework (CSF) and NIST SP 800-53; Security and Privacy Controls.Development of findings and gaps based on analysis of current processes against the defined industry and leading practices.Required Skills:
Senior and experienced CIAM Architect (5-7 years) in creating reference and solution architecture (design pattern diagrams)Good understanding of CIAMIntimately familiar with IAM related protocols such as SAML, SPML, XACML, SCIM, OpenID and OAuthStrong experience with Directories, SSO, Federation, Delegated administration, API gateways, SOA servicesExperience with App Gateways, App Proxies, Live Chat, Chat Bots, Contact Centers, IVRs and Web Portals for CIAMGood understanding of MFA, PAM and Risk Based AuthenticationDeep technical understanding of IAM solutions across multiple vendors. Like Microsoft and OktaExperience with NIST SP800-63 Digital Authentication StandardAbility to work across teamsPreferred Skills:
Business outcomes mindsetExcellent interpersonal communication skills with strong spoken and written EnglishCollaborative team workerFlexibility to accommodate working across different time-zones
Preferred Education:
Bachelor's in Computer Science
Responsibilities:
Development of omni-channel (Digital, Voice, Paper) standard patterns based on leading practicesIncludes identification of and recommendations for leading digital experiences to serve as benchmarks for clients CIAM future stateIncludes anticipated emerging digital experience trendsIncludes customer experience workflow target stateCovers the following user groups.Patterns will cover the following user groups:Individuals (Personal Insurance customers, workers compensation claimant)Businesses employees (Large corporation employees, small business owners, 3rd Party participants like auto body shop, doctor's offices)Brokers & Agents (Large & Small independent agents)3rd Party Systems accessing Travelers APIs and Self-Service portalsCovers the following pattern categories for CIAM;Registration / OnboardingAuthenticationAuthorizationThird-party Service/API Access & AuthorizationInvitation-Based User RegistrationMulti-Branded User Registration & AuthenticationUser Access DelegationUser De-provisioningHelpdesk ProcessesOmnichannel Services "Overlay"Evaluation of current processes against the defined industry and leading practices including industry standards such as the National Institute for Standards and Technology (NIST) Special Publication (SP) 800-63; Digital Authentication, NIST Cybersecurity Framework (CSF) and NIST SP 800-53; Security and Privacy Controls.Development of findings and gaps based on analysis of current processes against the defined industry and leading practices.Required Skills:
Senior and experienced CIAM Architect (5-7 years) in creating reference and solution architecture (design pattern diagrams)Good understanding of CIAMIntimately familiar with IAM related protocols such as SAML, SPML, XACML, SCIM, OpenID and OAuthStrong experience with Directories, SSO, Federation, Delegated administration, API gateways, SOA servicesExperience with App Gateways, App Proxies, Live Chat, Chat Bots, Contact Centers, IVRs and Web Portals for CIAMGood understanding of MFA, PAM and Risk Based AuthenticationDeep technical understanding of IAM solutions across multiple vendors. Like Microsoft and OktaExperience with NIST SP800-63 Digital Authentication StandardAbility to work across teamsPreferred Skills:
Business outcomes mindsetExcellent interpersonal communication skills with strong spoken and written EnglishCollaborative team workerFlexibility to accommodate working across different time-zones
Preferred Education:
Bachelor's in Computer Science