Institute of Healthcare Professions LLC
Technology Support Specialist
Institute of Healthcare Professions LLC, Boynton Beach, Florida, United States, 33435
Technical Support Specialist needed to support students, staff, and faculty with hardware and other digital teaching/learning technology.
Management of the Canvas Learning Management System for all courses in the platform.
Manage the Canvas Learning Management System
Ability to work with Student Management systems
Reconfigure courses to meet optimal teaching and learning outcomes
Advise the SON and the School of Allied Health on best practices in curriculum development, use of materials, and equipment.
Recommend the purchase of instructional materials, supplies, equipment, and visual aids designed to meet the educational needs of students.
Upload all syllabi and course content on a quarterly basis
Perform ongoing and routine maintenance of the platform
Integrate learning tools in the platform to meet optimal teaching and learning outcomes.
Conduct seminars for faculty on how to use Canvas
Assist students who are experiencing issues in the Canvas platform
Serves as the Technical Support Student Navigator for Canvas
Serves as a faculty for NSO
Troubleshoot laptop and software issues
Add staff members to ICHS required software
Troubleshoot phone issues
Liaison between Campus and Milner for hardware and software issues
Installation of software as necessary
Technical Qualifications
Computer-based training software.
Desktop support
Learning Management System and Student Information Systems
Database user interface and query software
Desktop Publishing Software
Graphic or Photo Imaging Software
Multimedia Educational Software
Presentation Software
Video Creation and Editing Software
Web Creation and editing software
Web Platform Development software
Other Qualifications
Customer service experienced preferred.
Must have a flexible work schedule, including weekends, evenings, nights, and holidays may be required.
Management of the Canvas Learning Management System for all courses in the platform.
Manage the Canvas Learning Management System
Ability to work with Student Management systems
Reconfigure courses to meet optimal teaching and learning outcomes
Advise the SON and the School of Allied Health on best practices in curriculum development, use of materials, and equipment.
Recommend the purchase of instructional materials, supplies, equipment, and visual aids designed to meet the educational needs of students.
Upload all syllabi and course content on a quarterly basis
Perform ongoing and routine maintenance of the platform
Integrate learning tools in the platform to meet optimal teaching and learning outcomes.
Conduct seminars for faculty on how to use Canvas
Assist students who are experiencing issues in the Canvas platform
Serves as the Technical Support Student Navigator for Canvas
Serves as a faculty for NSO
Troubleshoot laptop and software issues
Add staff members to ICHS required software
Troubleshoot phone issues
Liaison between Campus and Milner for hardware and software issues
Installation of software as necessary
Technical Qualifications
Computer-based training software.
Desktop support
Learning Management System and Student Information Systems
Database user interface and query software
Desktop Publishing Software
Graphic or Photo Imaging Software
Multimedia Educational Software
Presentation Software
Video Creation and Editing Software
Web Creation and editing software
Web Platform Development software
Other Qualifications
Customer service experienced preferred.
Must have a flexible work schedule, including weekends, evenings, nights, and holidays may be required.