Ambassador Resources
Level 2 Tech Support Engineer
Ambassador Resources, Denville, New Jersey, us, 07834
Our client is looking for an IT Engineer/Service Desk Technician / Level 2 to join their team. This person needs to be capable of handling most of the tickets from the level I team as they are escalated. This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc.
Responsibilities:Problem solver who is self-motivated and can figure things out.Solid troubleshooting skills-primarily within Windows (95%)Effective communications skills, customer communications, experience with TicketingVMware experienceActive DirectoryOffice 365ConnectWiseMust have exp working for an MSPDNS, DHCP, Group Policy, LAN/WANExperience with financial software (QuickBooks, Sage for example) is helpful.Other: Printers, Microsoft updates and releases, patch management
Highlights:3 to 6 moths (Temp to perm)$25.00 hr to $30.00 hr pay rate
If interested, please send resume to Kevin.Shuster@ambassadorresources.com
Responsibilities:Problem solver who is self-motivated and can figure things out.Solid troubleshooting skills-primarily within Windows (95%)Effective communications skills, customer communications, experience with TicketingVMware experienceActive DirectoryOffice 365ConnectWiseMust have exp working for an MSPDNS, DHCP, Group Policy, LAN/WANExperience with financial software (QuickBooks, Sage for example) is helpful.Other: Printers, Microsoft updates and releases, patch management
Highlights:3 to 6 moths (Temp to perm)$25.00 hr to $30.00 hr pay rate
If interested, please send resume to Kevin.Shuster@ambassadorresources.com