HexaQuEST Global, Inc.
Salesforce Developer
HexaQuEST Global, Inc., Boston, Massachusetts, us, 02298
Job Description :ResponsibilitiesThe Salesforce Developer will report to the Associate Deputy Commissioner ( "Client") of Technology, Analytics, and Digital Transformation, who oversees the Agency's technology modernization, digital transformation, and data analytics initiatives.The Salesforce Developer will be responsible for the end-to-end development and support of Salesforce applications and related data to support key business processes and applications. The incumbent will build solutions for business problems into the Salesforce Platform including functional requirements, needed workflows, accompanying data plans, and designing required architecture for Salesforce environment(s).
The Salesforce Developer will also develop new functionalities and solutions for the transfer of data and applications from current access databases and applications to Salesforce.
Support key business processes and applications through hands-on configuration and development, coordination of new development requests, and management of application integration to SalesforceProvide and design solutions and required architecture to business requests for Salesforce environmentsDevelop and review specifications for enhancements to Enterprise Applications and associated database environment(s)Design and build high-performance, reusable, and reliable Apex code with best practicesTranslate requirements defined in business, functional, and use case documents or operational artifacts into solutions in the Salesforce PlatformDevelop and execute comprehensive system test plans, conditions, test scripts, and test casesRecommend and facilitate best fit solutions through accurate assessment of workflow, data, and other process related problemsTest bug fixes to ensure performance success as per requirements and deploy them to productionComplete regular internal system audits and prepare for upgradesProvide direct support to both technical and non-technical users including but not limited to end user issues, enhancement requests, troubleshooting various system problems, and other administrative needs within the Salesforce PlatformLiaise between the Technology team and other Business UnitsCollaborate with business partners to establish suitable processes to support development and change management activitiesAssist in the creation and delivery of related user documentation and end-user training to grow the Salesforce skillset and adoption acrossIn practice, the position requires not only technical expertise, but also specific substantive knowledge of the breadth and depth of the business operations agency-wide, as well as the technical platforms, so that the challenges can be metDevelops productive relationships with our customers and builds Subject Matter Expertise in their fields during engagements, understanding and translating business unit functions and how information service operations, specialized tools, and software facilitate those functions. Uses this understanding to communicate value propositions and risk mitigation for proposed engagements and use case documentsWorks with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goalsSupport Mission, Ethics and Values in keeping the general operational standards ofQualificationsYou'll be a good fit for this role if you have experience:
Seven (7) + years of application development experience in large enterprise settings delivering solutions on the Salesforce platform, with experience in a government or state agency a plusAt least one active Salesforce certificationMastery of Computer Science, software development and data architecture methodologies, obtained via university degree or work experienceProven track record achieving desired business outcomes through defining system architecture,identifying gaps between current and desired end-states, and delivering comprehensive solutionsExtensive experience developing advanced Apex, Lightning Web Components, advanced complex triggers, Visualforce pages, SOQL, scheduled batch jobs, and SOAP/REST IntegrationsProfessional experience authoring requirements, definition, design, and other related project and system documentationDemonstrated ability to effectively identify and translate user requirements in business, functional, and test scenarios for project of various sizes and complexityAbility to leverage customization of Salesforce objects, Salesforce workflows, and Process Builder to automate processes and improve Service productivity and adoptionHands-on experience in data management including data cleansing, uploading data using data loader, creating validation rules, pick list values, and lookup filters to ensure data qualityDemonstrated experience designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, Visualforce pages, and email generation according to application requirementsStrong knowledge of Salesforce configuration capabilities and be able to recommend best practices and identify areas where custom development is requiredProven experience and knowledge of Agile methodologies, managing projects on Jira and other CI/CD toolsStrong understanding of environment management, release management, code versioning best practices, and deployment methodologies - working in cloud and on-premises environmentsIntermediate proficiency with Microsoft 365, including Word, Excel, PowerPoint, Visio, Teams, and SharePointHighly organized and able to maintain detailed documentation on processes, standards, and projectsExceptional time management and prioritization skills, with the ability to effectively multitaskAbility to work independently and collaboratively with technical and non-technical staff, as well as senior management and across Commonwealth of Massachusetts organizationsStrong written and oral communication skills with the ability to clearly communicate and provide technical support to both technical and non-technical audiencesWorking on projects with external vendors. Many of our product teams are composed of both external vendors and internal team members. We will rely on you to advocate for DOL with our vendors, directing them to ensure that the vendor's team is delivering high-quality software on time and according to agreed-upon functionality.
The Salesforce Developer will also develop new functionalities and solutions for the transfer of data and applications from current access databases and applications to Salesforce.
Support key business processes and applications through hands-on configuration and development, coordination of new development requests, and management of application integration to SalesforceProvide and design solutions and required architecture to business requests for Salesforce environmentsDevelop and review specifications for enhancements to Enterprise Applications and associated database environment(s)Design and build high-performance, reusable, and reliable Apex code with best practicesTranslate requirements defined in business, functional, and use case documents or operational artifacts into solutions in the Salesforce PlatformDevelop and execute comprehensive system test plans, conditions, test scripts, and test casesRecommend and facilitate best fit solutions through accurate assessment of workflow, data, and other process related problemsTest bug fixes to ensure performance success as per requirements and deploy them to productionComplete regular internal system audits and prepare for upgradesProvide direct support to both technical and non-technical users including but not limited to end user issues, enhancement requests, troubleshooting various system problems, and other administrative needs within the Salesforce PlatformLiaise between the Technology team and other Business UnitsCollaborate with business partners to establish suitable processes to support development and change management activitiesAssist in the creation and delivery of related user documentation and end-user training to grow the Salesforce skillset and adoption acrossIn practice, the position requires not only technical expertise, but also specific substantive knowledge of the breadth and depth of the business operations agency-wide, as well as the technical platforms, so that the challenges can be metDevelops productive relationships with our customers and builds Subject Matter Expertise in their fields during engagements, understanding and translating business unit functions and how information service operations, specialized tools, and software facilitate those functions. Uses this understanding to communicate value propositions and risk mitigation for proposed engagements and use case documentsWorks with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goalsSupport Mission, Ethics and Values in keeping the general operational standards ofQualificationsYou'll be a good fit for this role if you have experience:
Seven (7) + years of application development experience in large enterprise settings delivering solutions on the Salesforce platform, with experience in a government or state agency a plusAt least one active Salesforce certificationMastery of Computer Science, software development and data architecture methodologies, obtained via university degree or work experienceProven track record achieving desired business outcomes through defining system architecture,identifying gaps between current and desired end-states, and delivering comprehensive solutionsExtensive experience developing advanced Apex, Lightning Web Components, advanced complex triggers, Visualforce pages, SOQL, scheduled batch jobs, and SOAP/REST IntegrationsProfessional experience authoring requirements, definition, design, and other related project and system documentationDemonstrated ability to effectively identify and translate user requirements in business, functional, and test scenarios for project of various sizes and complexityAbility to leverage customization of Salesforce objects, Salesforce workflows, and Process Builder to automate processes and improve Service productivity and adoptionHands-on experience in data management including data cleansing, uploading data using data loader, creating validation rules, pick list values, and lookup filters to ensure data qualityDemonstrated experience designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, Visualforce pages, and email generation according to application requirementsStrong knowledge of Salesforce configuration capabilities and be able to recommend best practices and identify areas where custom development is requiredProven experience and knowledge of Agile methodologies, managing projects on Jira and other CI/CD toolsStrong understanding of environment management, release management, code versioning best practices, and deployment methodologies - working in cloud and on-premises environmentsIntermediate proficiency with Microsoft 365, including Word, Excel, PowerPoint, Visio, Teams, and SharePointHighly organized and able to maintain detailed documentation on processes, standards, and projectsExceptional time management and prioritization skills, with the ability to effectively multitaskAbility to work independently and collaboratively with technical and non-technical staff, as well as senior management and across Commonwealth of Massachusetts organizationsStrong written and oral communication skills with the ability to clearly communicate and provide technical support to both technical and non-technical audiencesWorking on projects with external vendors. Many of our product teams are composed of both external vendors and internal team members. We will rely on you to advocate for DOL with our vendors, directing them to ensure that the vendor's team is delivering high-quality software on time and according to agreed-upon functionality.