Morley Companies
Warranty Pre-Authorization Specialist (Remote - Michigan)
Morley Companies, Saginaw, Michigan, United States, 48607
About the Role
Do you have a background in warranty or insurance claims and know how an auto dealership works? Are you interested in working from home? This could be a rewarding opportunity for you!
As a remote Warranty Pre-Authorization Specialist at Morley, you'll use your customer service expertise to help dealerships handle warranty claims from start to finish. You are responsible for effectively pre-authorizing the replacement of warranty components, reviewing warranty claims and working closely with automotive dealers regarding the pre-approval program.
What You'll Do
Expertly work in warranty claim administration to provide claim support to automotive dealershipsAnalyze trends and identify optimal proceduresWork as a team to provide support to various stakeholdersProvide excellent customer service
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com {target="_blank" rel="noopener"} | chat hours: M-F 8 a.m. - 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day.
Skills for Success
Self-motivated, passionate personality: enthusiastic, energetic and teamwork-orientedProfessional communication (spoken and written) and negotiation skillsStrong computer navigation skillsTyping skills (at least 35 WPM) -- take a free typing test {target="_blank" rel="noopener"}!Acute listening skills with attention to detail
Eligibility Requirements
High school diploma or equivalentExperience in warranty administration and/or insurance claimsHave an understanding of the automotive dealership environmentDemonstrated analytical and process-oriented skills?Able to work shifts within the center's hours of operation: Monday through Friday, 8 a.m. to 8 p.m. Saturday 8 a.m. to 5 p.m.
Nice to Have
Automotive Service Excellence (ASE) certification
Remote Work Requirements
Michigan residentHigh-speed internet access at home that you are able to connect to via Ethernet or landlineCellular phoneSecluded and distraction-free work environment
NOTICES:
Morley utilizes E-Verify (
bit.ly/MorleyEverify
) during onboarding for all hires. Learn about your right to work:
bit.ly/MorleyRightToWork
. Privacy policy:
https://morleycompanies.com/privacy
. CCPA Notice (California applicants):
https://info.morleynet.com/ccpa
. Contact talentacquisition@morleynet.com {target="_blank" rel="noopener"}
if you need reasonable accommodation to apply or interview.
WHY JOIN OUR MORLEY FAMILY
[Employment value is the combination of competitive pa ]{contrast="auto"}
Do you have a background in warranty or insurance claims and know how an auto dealership works? Are you interested in working from home? This could be a rewarding opportunity for you!
As a remote Warranty Pre-Authorization Specialist at Morley, you'll use your customer service expertise to help dealerships handle warranty claims from start to finish. You are responsible for effectively pre-authorizing the replacement of warranty components, reviewing warranty claims and working closely with automotive dealers regarding the pre-approval program.
What You'll Do
Expertly work in warranty claim administration to provide claim support to automotive dealershipsAnalyze trends and identify optimal proceduresWork as a team to provide support to various stakeholdersProvide excellent customer service
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com {target="_blank" rel="noopener"} | chat hours: M-F 8 a.m. - 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day.
Skills for Success
Self-motivated, passionate personality: enthusiastic, energetic and teamwork-orientedProfessional communication (spoken and written) and negotiation skillsStrong computer navigation skillsTyping skills (at least 35 WPM) -- take a free typing test {target="_blank" rel="noopener"}!Acute listening skills with attention to detail
Eligibility Requirements
High school diploma or equivalentExperience in warranty administration and/or insurance claimsHave an understanding of the automotive dealership environmentDemonstrated analytical and process-oriented skills?Able to work shifts within the center's hours of operation: Monday through Friday, 8 a.m. to 8 p.m. Saturday 8 a.m. to 5 p.m.
Nice to Have
Automotive Service Excellence (ASE) certification
Remote Work Requirements
Michigan residentHigh-speed internet access at home that you are able to connect to via Ethernet or landlineCellular phoneSecluded and distraction-free work environment
NOTICES:
Morley utilizes E-Verify (
bit.ly/MorleyEverify
) during onboarding for all hires. Learn about your right to work:
bit.ly/MorleyRightToWork
. Privacy policy:
https://morleycompanies.com/privacy
. CCPA Notice (California applicants):
https://info.morleynet.com/ccpa
. Contact talentacquisition@morleynet.com {target="_blank" rel="noopener"}
if you need reasonable accommodation to apply or interview.
WHY JOIN OUR MORLEY FAMILY
[Employment value is the combination of competitive pa ]{contrast="auto"}