Tandym Group
NOC Analyst
Tandym Group, Richmond, Virginia, United States, 23214
A recognized services company in Virginia is looking to add a new NOC Analyst to their growing team in Richmond. In this role, the NOC Analyst will be responsible for performing moderately complex tasks related to enterprise monitoring, remote network and circuit testing, coordination of complex application issues with multiple groups, installation, and/or maintenance.
Responsibilities:
The NOC Analyst will:Manage the transport network used to provide data/voice communications to client locations and monitor the data/voice networks and critical applications for alarms at various locationsProvide central management of leased services telecommunication issues and act as liaison with the telecom carriers' support and field personnelWork with IT Telecom Technicians to provision, test, and turn up new voice and data circuitsCoordinate repair of circuits and network elements with IT Telecom and provide centralized testing supportCommunicate and coordinate network repair schedules and changes with critical infrastructure clients (SOC, ROCs, et al)Provide after hours Help Desk supportQualifications:
3 years of experience with the following: T1 LINES; Data Networking Transport; Standard Test Equipment; DSO; IBM PC; T3 Lines; SONET; DWDM; TDMA; Fiber Optics; and, Microwave RadioIT network and telecommunications applications experienceBasic knowledge of IT Networking and telecommunicationsSolid problem solving and time management skillsGreat interpersonal skillsExcellent communication skills (written and verbal)Strong attention to detailHighly organizedDesired Skills:
Associate's and/or Bachelor's DegreeMonitoring experience
Responsibilities:
The NOC Analyst will:Manage the transport network used to provide data/voice communications to client locations and monitor the data/voice networks and critical applications for alarms at various locationsProvide central management of leased services telecommunication issues and act as liaison with the telecom carriers' support and field personnelWork with IT Telecom Technicians to provision, test, and turn up new voice and data circuitsCoordinate repair of circuits and network elements with IT Telecom and provide centralized testing supportCommunicate and coordinate network repair schedules and changes with critical infrastructure clients (SOC, ROCs, et al)Provide after hours Help Desk supportQualifications:
3 years of experience with the following: T1 LINES; Data Networking Transport; Standard Test Equipment; DSO; IBM PC; T3 Lines; SONET; DWDM; TDMA; Fiber Optics; and, Microwave RadioIT network and telecommunications applications experienceBasic knowledge of IT Networking and telecommunicationsSolid problem solving and time management skillsGreat interpersonal skillsExcellent communication skills (written and verbal)Strong attention to detailHighly organizedDesired Skills:
Associate's and/or Bachelor's DegreeMonitoring experience