Network Support Technician

Job Description: Composite or steel toed boots Experience with low voltage cabling infrastructure Fiber: running pre-made fiber (connections SM (single Mode) & MM (Multimode)) Install test terminate CAT 5 Able to trace cables Familiarity using fluke testers Rack and stack Basic knowledge of IP networking Physical Layer (Layer 1) troubleshooting, installation and deinstallation of switches, routers, and other network equipment Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.) Desktop support (break fix, MACs) Strong customer service skills as this role is Client facing Strongly prefer candidates that have used a ticketing system (i.e ServiceNow) ISP work is 95+%; OSP work is less than 5% Prefer previous experience working in Data Center and understanding Data Center protocols