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Phantom Staffing

Field Support Desktop Engineer

Phantom Staffing, Plattsburgh, New York, United States, 12903


About the job Field Support Desktop Engineer

Qualifications

Minimum of a two-year college degree or equivalent field experienceIndustry certifications such as CCENT/CCNA, VCP, MCSA/MCSE, CCA, etc.Strong analytical and organizational skillsStrong communication and interpersonal skillsPossess inherent troubleshooting skillsDesire to do what it takes to solve technical challengesPractical, hands on technical experience is a mustAdvanced understanding of Microsoft products, virtualization solutions (VMware ideally), Citrix solutions, Symantec backup and protection solutions, third party utilities, local and wide-area networks, hardware, and desktop operating systems (Windows XP, Vista, 7 and 8/8.1)Products and Services:

Network Operating Systems (Windows 2008/2012)Microsoft Exchange Server 2007, 2010 and 2013Microsoft SQL ServerVMware vSphere 5.5 and related technologiesAnti-virus, Anti-spam and Anti-spywareBackup Exec / Systems Recovery ServerThin client technologies (Citrix and RDS) Firewalls, Routers and Managed Switches (Cisco a plus)LAN / WAN / Wireless networking hardware and software technologiesSystems Management Software (HP PSP, Dell OpenManage)

Job may have significant, regional travel, which typically does not require overnight staysAbility to learn new technologies quickly, often from reading manuals, web searches and extrapolating from prior experiencesCreative and resourceful in developing solutions for client needsAbility to remain composed and confident under stressful conditionsNeed to work independently in front of clients a majority of the time