IT Help Desk Specialist

Securitas Technology, (STC) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.Securitas Technology is looking for an IT Support Specialist based in Uniontown, OH.Responsibilities/Tasks:Provide technical assistance, diagnostic, and troubleshooting hardware and software issues.Assist with project of various degrees as needed.Provide onsite and remote support for users.Maintain physical inventory and ticket assignment in Service Now.Team oriented and the ability to communicate effectively both orally and in writing with all levels of end users.Minimum Requirements:High School Diploma or Equivalent required1-3 years experience within IT preferredMust be detail-oriented and organized with the ability to multi-taskMust have effective written and verbal communication skills as well as an ability to effectively communicate with customers as neededOccasional lifting of parts and equipment as needed.STC offers comprehensive benefits including:Medical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and more!We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.