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Software Guidance and Assistance, Inc.

TIER1/2 SOC Analyst

Software Guidance and Assistance, Inc., Auburn Hills, Michigan, United States, 48326


Software Guidance & Assistance, Inc., (SGA), is searching for a

TIER 1 SOC Analyst

for a

CONTRACT/RIGHT TO HIRE

assignment with one of our premier

Banking

clients in Auburn Hills/Farmington Hills MI.

1x a week HYBRID onsite in Auburn Hills to start.IN the future - the possibility of 2-3 days onsite in Farmington but that would happen end of Q1 2024.

Rotation Shifts - ALL EST times8am-5pm1230pm-830pm8pm- 4am4am-1230pm

Summary/Basic Purpose:

Provide a detailed overview of the position including its purpose and desired results. Describe leadership responsibility if a management position. Use paragraph form. The Security Operations Center is responsible for providing 24/7, 365 monitoring, detection, and response capabilities for Comerica. This includes event, cloud security, and DLP monitoring, as well as a role in the incident response process. The Tier 1 SOC analyst primarily serves as the initial triage and investigation point for the SOC and would escalate incidents on an as needed basis.

The Tier 1 Security Operation Center (SOC) Analyst is responsible for proactively monitoring and performing initial triage / investigation of security incidents and alerts to identify any malicious activity. Besides the initial triage and investigation, Tier 1 Analysts are expected to escalate security incidents according to defined escalation policies to Tier 2, Tier 3, and SOC leadership for further investigation / response.

Essential Duties/Responsibilities:

List the essential duties and responsibilities of the job. Each duty/responsibility should represent at least 10% of the job, totaling 100%, not to exceed 7 items. Duties/Responsibilities: % of Time Required:

SOC AnalysisMonitor security incidents for, endpoints, network, and cloud domains, being generated by the SIEM tool and ticketing system.Initial triage and investigation of incidents assigned through the ticketing system, following established playbooks for specific incident types.Respond, mitigate, and eradicate security threats, with guidance from Tier 2, Tier 3 analysts, as well as SOC leadership.80%

Documentation and Support

Provide consistent and quality documentation of actions taken to triage / investigate incidents.Assist senior staff in development of documentation / knowledge management articles for the SOC.Handle sensitive information in accordance with the Corporate Information Protection Policy.Collaborate with other Engineering and Operations teams to troubleshoot, respond, and improve detection capabilities.10%SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com.

EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.