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Manpower Group Inc.

CRM Engineer

Manpower Group Inc., New Haven, Connecticut, us, 06540


Job Information:

Located in New Haven,CT

Hybrid or Remote Schedule

Permanent position

Pay range: $113,000 - $120,000/yr.

Overview

The CRM Engineer, will develop, implement, and maintain a wide variety of CRM deployments across multiple environments. The CRM Engineer will collaborate with architecture, UX and other development teams, as well as the business community.

Core Responsibilities

Provide production support for MS Dynamics/CRM applications

Update/Support Microsoft Powerautomate Cloud Flows

Update/Support Microsoft Azure Function Apps

Update/Support Microsoft Azure Logic Apps

Support Development of Proof of Concepts (PoCs) to test new functionalities

Develop, test, and implement D365 PowerAutomate and related Cloud Flows

Develop, test, and implement custom features and processes in Microsoft Dynamics

Participate in business case creation and estimation of work

Recommend and implement best practices for KofC

Consult with business to modernize business processes by leveraging Powerautomate, Azure Functions and Logic Apps

Assist in communicating new features released to users

Create and maintain application solution documentation

Assist in writing user guides for newly developed apps

Monitor and troubleshoot performance or other issues when needed

On-call and/or after-hours work required

Skills Qualifications

Must be able to manage multiple projects simultaneously with the ability to work well under pressure

Must be self-motivated, and able to work independently, as well as interact well with others and communicate professionally with people at all levels.

Must demonstrate up-to-date expertise in D365 CRM (Power platform, power automate, Apps), C#, .NET development, Portal Development, Power BI, Azure and the ability to apply that expertise to development activities

At least 3 years of hands-on development experience with CRM solutions, D365 / CRM and/or Power Platform experience preferred

Experience with Integration within the M365 ecosystem and Microsoft Dataverse / Common Data Service

Good exposure to Common data services like Dataverse and integration to CRM solutions like Dynamics 365.

Experience building PowerApps and Flow structure driven Apps

Experience working in an Agile delivery team

Education

Bachelors Degree in Computer Science, engineering or relevant field

3+ years hands on CRM experience

2+ Year of Building PowerApps and Flow structure driven Apps

5+ years IT experience

Strong problem-solving skills -- must be able to think critically and independently

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.