EPMA
DevOps / App Support Specialist -Houston Onsite
EPMA, Houston, Texas, United States, 77246
One of our clients in Oil & Gas-Midstream industry has an opportunity for a
DevOps / App Support Specialist.
Contract to hire role-
1 year plusLocation: Houston Downtown- Need to be onsite- 5 days a weekIndustry: Oil & GasW2 Employment only, No C2C, No Sponsorship.
Summary:
Our client is looking for an experienced and motivated Application Support Specialist. You will be responsible for the administration and support for multiple enterprise-level platforms. You will be working with business and technical teams as the primary support contact for multiple applications. Additionally, you will be responsible for system problem analysis and issue resolution. You will also have the opportunity to make a positive impact on the organization by identifying process improvements and enhancing existing processes through automation.
Essential Duties and Responsibilities:
Provide direct technical assistance to key business users, as well as technical support for applications (vendor & custom developed).Support and maintain application infrastructure (servers, network topology, authentication, high availability).Assist business teams and vendors with application installations and upgrades.Maintain build processes, deployment strategies, and process automation.Install and coordinate installation of patches and releases to development, test, and production systems.Ensure availability, security, and integrity of assigned systems.Provide Segregation of Duties support – Administer server access, accounts, audit controls, and reports.Stay up to date on current technologies, recommend strategies, and tools.Coordinate and facilitate meetings, document key decisions, risks, and issues.Work effectively under minimal supervision, maintaining ownership for all applications and areas of responsibility.Availability to support after hours on business-critical projects and tasks.Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
Multi-Level Posting
The Specialist/Analyst / Lead Specialist /Principal IT Specialist level requires a bachelor’s degree or equivalent experience and 5-10 years of relevant job-related experience.3+ years of relevant experience with application support and process automation.Experience supporting applications in multi-tiered environments using Linux, Microsoft OS, Active Directory, SQL, and F5.Experience with off-the-shelf applications such as Quorum, Entero, and/or Allegro.Must be able to identify potential software enhancements, analyze user needs, and provide recommendations to improve business processes.Quickly learn new skills and technologies.Experience working with the following technologies (1 or more in each category):Continuous Integration: Jenkins, Azure DevOps, GitHub EnterpriseBuild and dependency management: Maven, Gradle, AntScripting languages: PowerShell, Groovy, Python, Bash, JavaScriptSource Control: Git, SVNMicrosoft T-SQL or PL/SQLExcellent analytical and critical thinking skills and strong organizational skills.Preferred Qualifications:
Previous experience in Oil & Gas industry.Experience with monitoring tools: Grafana, Datadog, Splunk.Some coding experience with .Net, Java, Python, or equivalentWorking Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Usually, normal office working conditions.Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.Occasional overnight travel may be required.
DevOps / App Support Specialist.
Contract to hire role-
1 year plusLocation: Houston Downtown- Need to be onsite- 5 days a weekIndustry: Oil & GasW2 Employment only, No C2C, No Sponsorship.
Summary:
Our client is looking for an experienced and motivated Application Support Specialist. You will be responsible for the administration and support for multiple enterprise-level platforms. You will be working with business and technical teams as the primary support contact for multiple applications. Additionally, you will be responsible for system problem analysis and issue resolution. You will also have the opportunity to make a positive impact on the organization by identifying process improvements and enhancing existing processes through automation.
Essential Duties and Responsibilities:
Provide direct technical assistance to key business users, as well as technical support for applications (vendor & custom developed).Support and maintain application infrastructure (servers, network topology, authentication, high availability).Assist business teams and vendors with application installations and upgrades.Maintain build processes, deployment strategies, and process automation.Install and coordinate installation of patches and releases to development, test, and production systems.Ensure availability, security, and integrity of assigned systems.Provide Segregation of Duties support – Administer server access, accounts, audit controls, and reports.Stay up to date on current technologies, recommend strategies, and tools.Coordinate and facilitate meetings, document key decisions, risks, and issues.Work effectively under minimal supervision, maintaining ownership for all applications and areas of responsibility.Availability to support after hours on business-critical projects and tasks.Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
Multi-Level Posting
The Specialist/Analyst / Lead Specialist /Principal IT Specialist level requires a bachelor’s degree or equivalent experience and 5-10 years of relevant job-related experience.3+ years of relevant experience with application support and process automation.Experience supporting applications in multi-tiered environments using Linux, Microsoft OS, Active Directory, SQL, and F5.Experience with off-the-shelf applications such as Quorum, Entero, and/or Allegro.Must be able to identify potential software enhancements, analyze user needs, and provide recommendations to improve business processes.Quickly learn new skills and technologies.Experience working with the following technologies (1 or more in each category):Continuous Integration: Jenkins, Azure DevOps, GitHub EnterpriseBuild and dependency management: Maven, Gradle, AntScripting languages: PowerShell, Groovy, Python, Bash, JavaScriptSource Control: Git, SVNMicrosoft T-SQL or PL/SQLExcellent analytical and critical thinking skills and strong organizational skills.Preferred Qualifications:
Previous experience in Oil & Gas industry.Experience with monitoring tools: Grafana, Datadog, Splunk.Some coding experience with .Net, Java, Python, or equivalentWorking Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Usually, normal office working conditions.Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.Occasional overnight travel may be required.