Warranty Administrator (Automotive)

WarrCloud is the first and only automated platform delivering unparalleled warranty claim results for automotive dealerships and OEMs. If you have ever wanted to work for an exciting and fast-growing tech company in the automotive space, then this is the opportunity for you! We are experiencing rapid growth and are seeking an experienced Warranty Administrator to join our team.**We are currently hiring for the following OEMs: Hyundai, CDJR, Kia, Ford, Nissan, and Toyota**Top Reasons to Work with UsWe are firing on all cylinders after growing 463% last year and thus hiring talent to fuel that growthBe part of our team that is first to market and the future of warranty claims processing100% Remote opportunityCompetitive salary + commission + home office stipendFree employee health insurance401K with employer matchChance to work with first-of-its-kind AI/ML technologyAwesome company culture that is flexible, humble and kind, where input is valued and teams are supportiveWhat our Warranty Admins enjoy about WarrCloud:“Every single person I interact with at WarrCloud treats me like a professional”“My stress level at work dropped 90%, I love the automated software and friendly team”“No more massive pile of paperwork sitting on my desk, it feels less daunting to work with a screen and have electronic repair orders”What You Will Be DoingThe Warranty Administrator will report directly to the OEM Team Lead. The Warranty Administrator is responsible for partnering with assigned dealerships to process claims quickly and efficiently using our technology, ensuring compliance with warranty submittals, and building lasting relationships with our employees and customers.ResponsibilitiesBe familiar with all policies and procedures pertaining to assigned OEM(s)Review labor operations and pay technicians accordinglyPrepare, submit, code, and track repair ordersEnsure accuracy and make corrections to errorsReconcile warranty tickets and ensure proper documentation as required by the manufacturerMaintain training and certification(s)Post and make adjustments to the general ledgerPerform other relevant duties as assignedCommissionWe offer commission payments to employees of $500 for introducing any new automotive dealership or dealership group account that becomes and remains a customer of Company for at least 90 days. Additionally, Company will make commission payments to employees of $1,500 for introducing any new Warranty Administrator who becomes and remains an employee of WarrCloud for at least 90 days.RequirementsWhat You Need for this Position3+ years of

automotive

warranty administration experience, preferably with high-volume dealerships or with a warranty processing companyAbility to work independently from home, need to be comfortable with autonomy and ambiguity. If you love figuring things out and solving problems as they arise and are self-directed, fantastic!Positive team player. Let's face it: as a newer company, we will have kinks and growing pains. We want people that see these as opportunities to make a business and software even better.Tech savvy. You must be comfortable with learning new technology quickly and embracing change. Yes, change is uncomfortable, but we provide you with all the right resources to ensure you are successful!Comfortable working remotely from home and the perks, and nuances, that come with that. Team meetings and client meetings are all done via video conferencing.BenefitsAs a valued employee, you will be able to enroll in benefits immediately upon hire that takes effect the first day of the month following your start dateYou get to enjoy 10 days of Paid Time Off per yearWe also recognize 10 major holidays per yearLastly, you will receive a monthly stipend of $100 to offset the expenses for your home workspace including high-speed internet, use of personal phone, and ink and paper replenishments