Solenis
Support Engineer
Solenis, Seattle, Washington, us, 98127
Support Engineer Job Locations US-WA | US-WA-Wallula Workday Req Number R0012620
of Openings
1 Overview Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents. Solenis is a 2023 US Best Managed Company. For additional information about Solenis, please visitwww.solenis.com or follow us on social media. Description You will be supporting one primary customer to ensure treatment chemicals and equipment are used effectively, economically and safely. As a Support Engineer you will also assist and work alongside Service Technicians and Account Managers with the design and implementation of treatment programs. Other responsibilities include communicating with sales management on activity within the account. Routine service visits and testing as required to ensure safe and effective treatment programs, generate reports after each service visit and distribute as required, maintain inventory record. Assists with technical issues at customer sites, brings any issues to the customers attention and work with key account manager to put together a plan for corrective action - ensures the sales account manager is kept informed out outcomes and follow up. Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required. Assist with data analysis on program performance. Qualifications Our ideal candidate possesses a willingness to progress through the career path and develop into a sales focused role. Bachelor's Degree in Chemical Engineering or related field Must live within one hour of Wallula 2-5 years of expereince in pulp/paper or similiar industries Must have a valid Driver's License and acceptable Motor Vehicle Record Solid mechanical and electrical aptitude and skills. Ability to occasionally lift and carry 50 pounds. Proficiency in MS Office programs (Word, Excel, PowerPoint). Customer focused. Good communication skills both written and oral. We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on
of Openings
1 Overview Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents. Solenis is a 2023 US Best Managed Company. For additional information about Solenis, please visitwww.solenis.com or follow us on social media. Description You will be supporting one primary customer to ensure treatment chemicals and equipment are used effectively, economically and safely. As a Support Engineer you will also assist and work alongside Service Technicians and Account Managers with the design and implementation of treatment programs. Other responsibilities include communicating with sales management on activity within the account. Routine service visits and testing as required to ensure safe and effective treatment programs, generate reports after each service visit and distribute as required, maintain inventory record. Assists with technical issues at customer sites, brings any issues to the customers attention and work with key account manager to put together a plan for corrective action - ensures the sales account manager is kept informed out outcomes and follow up. Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required. Assist with data analysis on program performance. Qualifications Our ideal candidate possesses a willingness to progress through the career path and develop into a sales focused role. Bachelor's Degree in Chemical Engineering or related field Must live within one hour of Wallula 2-5 years of expereince in pulp/paper or similiar industries Must have a valid Driver's License and acceptable Motor Vehicle Record Solid mechanical and electrical aptitude and skills. Ability to occasionally lift and carry 50 pounds. Proficiency in MS Office programs (Word, Excel, PowerPoint). Customer focused. Good communication skills both written and oral. We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on