Occidental Petroleum Corporation
Expert IT Systems
Occidental Petroleum Corporation, Deer Park, Texas, United States, 77536
Contribute. Grow. Lead...with OxyChem. Looking for a challenge? Desire to achieve your true potential? OxyChem is a growing, action-oriented, safety driven chemical manufacturing company continually striving to be the best in the business while staying focused on environmental protection. The secret to our success has and will continue to be our people.
Occidental Chemical Corporation (OxyChem) is a leading North American manufacturer of polyvinyl chloride (PVC) resins, chlorine and caustic soda – key building blocks for a variety of indispensable products such as plastics, pharmaceuticals and water treatment chemicals. Other OxyChem products include caustic potash, chlorinated organics, sodium silicates, chlorinated isocyanurates and calcium chloride. OxyChem's market position is among the top three producers in the United States for the principal products it manufactures and markets. Based in Dallas, Texas, the company has manufacturing facilities in the U.S., Canada and Latin America.
In a fast-paced industry that demands precision, we create a supportive workplace where the safety and well-being of our employees are paramount. We are committed to rewarding top performers, offering very competitive pay and benefits, and providing tremendous career development opportunities. We are looking for an experienced and self-motivated individual to fill the position of
IT Digital Experience
at our
Deer Park Caustic
plant located in
Deer Park, Texas.
A successful candidate will ultimately be responsible for:
Providing primary in-person / remote support to staff in resolving incidents, fulfilling requests, and implementing approved changes for IT services at the local OxyChem plants and administrative sites (Deer Park / La Porte / Pasadena).
This includes daily onsite core work hours and occasional after hours and weekend support and travel between sites using company vehicles.
Providing secondary support for other US & Canada OxyChem manufacturing sites and headquarters (Dallas) with potential for travel up to one work week at a time, 2-4 times annually, to provide backup on-site support and assist with new staff setup.
Core desktop support duties include but are not limited to imaging and setting up user laptops/desktop machines, performing software installation, monitors and peripherals installation, IT equipment relocation, managing asset inventory, and troubleshooting Microsoft Windows operating system and Office product issues, desktop phone support, Oxy mobile app installation support.
Other duties include setup and support for non-desktop devices such as tablets and field laptops, hands-on assistance with networking and server equipment and fundamental communications / networking cabling support, Xerox printer/plotter troubleshooting and support, Audio/Visual support for conference rooms, IT equipment salvaging and retirement, application support, and end user training.
Adherence to all Oxy safety standards and complete all in-person and online required staff training as assigned by management and human resources.
Ensure protection and secure storage of the IT environment and the health and safety of our employees, customers, and the communities in which we operate and/or transport our products, as our highest priority.
Ensure all incidents, requests and changes are entered and managed in the ServiceNow ticketing system and work with outsourced service desk staff as appropriate for service needs.
Ability to lift up to 50 pounds; climb ladders and stairs; walking, bending, stooping is required.
Must be able to work in confined spaces as needed and the ability to crawl under furniture to make computer connections.
Occidental Chemical Corporation (OxyChem) is a leading North American manufacturer of polyvinyl chloride (PVC) resins, chlorine and caustic soda – key building blocks for a variety of indispensable products such as plastics, pharmaceuticals and water treatment chemicals. Other OxyChem products include caustic potash, chlorinated organics, sodium silicates, chlorinated isocyanurates and calcium chloride. OxyChem's market position is among the top three producers in the United States for the principal products it manufactures and markets. Based in Dallas, Texas, the company has manufacturing facilities in the U.S., Canada and Latin America.
In a fast-paced industry that demands precision, we create a supportive workplace where the safety and well-being of our employees are paramount. We are committed to rewarding top performers, offering very competitive pay and benefits, and providing tremendous career development opportunities. We are looking for an experienced and self-motivated individual to fill the position of
IT Digital Experience
at our
Deer Park Caustic
plant located in
Deer Park, Texas.
A successful candidate will ultimately be responsible for:
Providing primary in-person / remote support to staff in resolving incidents, fulfilling requests, and implementing approved changes for IT services at the local OxyChem plants and administrative sites (Deer Park / La Porte / Pasadena).
This includes daily onsite core work hours and occasional after hours and weekend support and travel between sites using company vehicles.
Providing secondary support for other US & Canada OxyChem manufacturing sites and headquarters (Dallas) with potential for travel up to one work week at a time, 2-4 times annually, to provide backup on-site support and assist with new staff setup.
Core desktop support duties include but are not limited to imaging and setting up user laptops/desktop machines, performing software installation, monitors and peripherals installation, IT equipment relocation, managing asset inventory, and troubleshooting Microsoft Windows operating system and Office product issues, desktop phone support, Oxy mobile app installation support.
Other duties include setup and support for non-desktop devices such as tablets and field laptops, hands-on assistance with networking and server equipment and fundamental communications / networking cabling support, Xerox printer/plotter troubleshooting and support, Audio/Visual support for conference rooms, IT equipment salvaging and retirement, application support, and end user training.
Adherence to all Oxy safety standards and complete all in-person and online required staff training as assigned by management and human resources.
Ensure protection and secure storage of the IT environment and the health and safety of our employees, customers, and the communities in which we operate and/or transport our products, as our highest priority.
Ensure all incidents, requests and changes are entered and managed in the ServiceNow ticketing system and work with outsourced service desk staff as appropriate for service needs.
Ability to lift up to 50 pounds; climb ladders and stairs; walking, bending, stooping is required.
Must be able to work in confined spaces as needed and the ability to crawl under furniture to make computer connections.