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Morley Companies

Customer Service Representative (Flexible Schedule, On Site)

Morley Companies, Saginaw, Michigan, United States, 48607


About the Role

Role: Full time | Saginaw, Michigan (On Site)

As a Customer Service Representative (CSR) at Morley in Saginaw, Michigan, you'll:Lend a helpful hand and empathic ear to customers with general questions about their health insurance plansOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitudeWhy Apply

This is a great opportunity for you if you're a senior, retiree, student or parent looking to earn extra income on your own time!

Schedules are flexible around your work, school or family obligations.

You'llbe equipped with paid training and phone scripts to ensure you are completely comfortable and ready to provide excellent customer service.

Location

This is an on-site position in Saginaw, Michigan.

You'll work in a friendly, casual environment at our corporate office in Saginaw Township, close to shopping and restaurants. You'll also have access to our free on-site workout facility and enjoy perks such as tickets to local events.

Questions Before You Apply?

Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).

Skills for Success

Excellent communication skills (spoken and written)Computer navigation and basic typing skillsEligibility Requirements

Required to work on site in Saginaw, Michigan, dailyAble to work 40 hours per week and attend training

Center's hours of operation: 8:30 a.m. - 8 p.m. Monday through Friday (no weekends!)Flexible work schedules

Must be able to stick to the schedule reliably, as some queues are time sensitiveHigh school diploma or equivalentWhy Join Our Morley Family

The value of your employment is more than your paycheck. It's the combination of competitive pay, health benefits and other benefits Morley provides - your total compensation package.

Health & Wellness Benefits

Medical and prescription coverage, including free annual physicalsDental and vision insurancePaid time offAssociate wellness program (earn a reward for getting your annual wellness checkup)Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)Financial Benefits

401(k) with matchFlexible spending accountLife insuranceShort- and long-term disability insuranceBenefits to Make Your Life Easier

Teladoc: Free online access to doctors 24/724/7 nurse help deskPatient advocacy: Free 24/7 help with benefit questions and claims issuesFamily, financial and estate guidance (will) servicesAbout Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our Morley Family members and for the world-leading companies that partner with us.

Learn more about Morley from our associates' perspective. Visit https://morley.goodseeker.com/c/morley to view their stories.

We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork.Click here to view Morley's CCPA Notice for applicants in California: https://info.morleynet.com/ccpa.Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy.