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CoxHealth

Ambulatory Care Coord I - Population Health

CoxHealth, Springfield, Missouri, us, 65897


Best in Class Work Environment5x Modern Healthcare Best Places to workAmerica's Greatest Workplaces 2023 - NewsweekBest Employers for New Grads 2023- ForbesGreatest Workplace for Women 2023 - NewsweekBenefits

Robust, fully customizable benefits package including Medical/Vision/Dental and more!

No cost eCare visitsEmployer-provided mental health services for employees and eligible family members

Retirement with employer match up to 5%Tuition discounts and reimbursement available for continuing your educationFree and convenient parkingCoxHealth Fitness Center and Child Care discountsOnsite delivery for CoxHealth Pharmacies and 1906 Employee StoreJob Summary

Ambulatory Care Coordinator I positions assist the care teams of CoxHealth (e.g. Population Health Services) by coordinating efforts related to our specialty and managed care populations. Position works under indirect supervision and works in both clinical and community-based settings. Responsibilities can include, but are not limited to, communicating directly with patients regarding open gaps in care (e.g. medication adherence, breast cancer screenings, colorectal cancer screenings), scheduling appointments, procurement and organization of resources (e.g. medications, financial assistance, ambulatory formulary) and assessing social determinants of health. Must be team-oriented and have strong leadership, communication, problem-solving, and organizational skills.Job Requirements

EducationRequired: Bachelor's Degree in Health/Human Services related field OR 8 years' related experience

ExperienceRequired: Required: 1 year customer service experiencePreferred: One year prior experience with clinic operations

SkillsBy the end of the 90 day period, the employee should be able to demonstrate competency in the following areas:Ability to navigate and properly utilize the electronic medical record, Microsoft Office products (e.g. Excel), and payer provided platformsDetail oriented, with excellent organizational skills and the ability to prioritize reports and data managementAbility to manage multiple tasks concurrentlyExcellent communication skills required, with ability to interact with patients, clinic staff, and team members in a professional and courteous manner

Licensure/Certification/RegistrationN/A