Style Netbox
Entry Level Customer Service Assistant
Style Netbox, Santa Ana, California, United States, 92725
Join Our Team: Entry Level Customer Service AssistantAre you passionate about providing exceptional customer service and ready to kickstart your career in a dynamic environment? Look no further! Style Netbox is seeking a dedicated individual to join our team as an Entry Level Customer Service Assistant.About the Role:
As an Entry Level Customer Service Assistant at Style Netbox, you'll be the frontline of our customer service efforts, assisting clients and ensuring their experience with us is nothing short of exceptional. This role is perfect for someone who is eager to learn and grow within a creative and collaborative team environment.Responsibilities:Provide friendly and professional assistance to clients via phone, email, and in-person interactions.Respond promptly to customer inquiries, resolve issues, and escalate complex matters to appropriate channels.Assist with order processing, including inputting orders, tracking shipments, and coordinating deliveries.Maintain accurate records of customer interactions and transactions in our CRM system.Collaborate with other departments to address customer concerns and improve overall customer experience.Stay updated on product knowledge and company policies to provide accurate information to clients.Qualifications:High school diploma or equivalent; college degree preferred but not required.Excellent communication and interpersonal skills, with a customer-centric approach.Strong organizational skills and attention to detail.Ability to work effectively both independently and as part of a team.Proficiency in Microsoft Office suite and ability to learn new software quickly.Benefits:Competitive hourly wage: $19 - $25 per hour.Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.Opportunity for growth and advancement within a creative and innovative company.Collaborative work environment where your contributions are valued.Access to training and development resources to enhance your skills.If you're ready to embark on a rewarding career in customer service and contribute to the success of our clients, apply now to join Style Netbox as an Entry Level Customer Service Assistant! Let's redefine brands together. Apply today!Location:
Santa Ana, CA
As an Entry Level Customer Service Assistant at Style Netbox, you'll be the frontline of our customer service efforts, assisting clients and ensuring their experience with us is nothing short of exceptional. This role is perfect for someone who is eager to learn and grow within a creative and collaborative team environment.Responsibilities:Provide friendly and professional assistance to clients via phone, email, and in-person interactions.Respond promptly to customer inquiries, resolve issues, and escalate complex matters to appropriate channels.Assist with order processing, including inputting orders, tracking shipments, and coordinating deliveries.Maintain accurate records of customer interactions and transactions in our CRM system.Collaborate with other departments to address customer concerns and improve overall customer experience.Stay updated on product knowledge and company policies to provide accurate information to clients.Qualifications:High school diploma or equivalent; college degree preferred but not required.Excellent communication and interpersonal skills, with a customer-centric approach.Strong organizational skills and attention to detail.Ability to work effectively both independently and as part of a team.Proficiency in Microsoft Office suite and ability to learn new software quickly.Benefits:Competitive hourly wage: $19 - $25 per hour.Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.Opportunity for growth and advancement within a creative and innovative company.Collaborative work environment where your contributions are valued.Access to training and development resources to enhance your skills.If you're ready to embark on a rewarding career in customer service and contribute to the success of our clients, apply now to join Style Netbox as an Entry Level Customer Service Assistant! Let's redefine brands together. Apply today!Location:
Santa Ana, CA