Material Bank
Junior Salesforce Administrator
Material Bank, New York, New York, us, 10261
Material Bank is a fast-paced, high-growth technology company and created
the world's largest material marketplace for the Architecture and Design industry , providing the fastest and most powerful way to start and manage a design project. Learn more about us at www.materialbank.com or see below.
The Junior Salesforce Administrator is responsible for ensuring the enterprise Salesforce platform maximizes efficiency and capitalizes on full features and benefits across the entire user base. Excellent technical and communication skills will be leveraged to interface directly with internal and external stakeholders to understand their needs to administer and enhance systems accordingly.
What you'll do:
Support various aspects of CRM software, including regular maintenance, updates, customizations, integrations, reporting, etc.Maintain up to date knowledge on current and new features, integrations, and all things Salesforce; present findings to team, educate, document and align to current processesUnderstand business and user needs to best utilize system access and capabilities to meet those needs and achieve desired business outcomesConducts simple developments based on business requirements (create fields, page layouts, validations, etc.)Maintain system, security, and integrity by performing QA audits against Material Bank process, data and usageEnsure data integrity by reassigning accounts, contacts, and opportunities in response to personnel changes and granting/ removing and maintaining accurate user licenses across all 3rd party integrationsData Quality, Migration and MaintenanceRegularly run and review data quality reports to identify and remedy errors, discrepancies and ensure accuracy of recordsMonitor and manage exception logs for back-end system integration with SFDCEnsure data integrity by merging duplicate Leads, contacts, and accounts; performing mass uploads and updates of data as required; audit and remove unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflowCreate and maintain dashboards and reports including folder maintenanceBuild and manage report folders for reps to improve sales efficiencyProvide technical support for all CRM users, manage support tickets in order of urgency, and escalate when needed. Provide timely status updatesMaintain the company's standard response rates to outstanding issuesServe as a project manager for the CRM sprint board; partner with cross-functional teams to gather additional information, update board and partner with CRM team to execute requests on time and accuratelyWhat you'll bring:
2+ years' experience with CRM, salesforce preferredFoster relationships across departmentsExcellent communication skillsAbility to handle confidential informationProven experience with cross-departmental collaborationOrganization, time management and planning experienceUnderstands and works toward the mission with acute business awarenessIncorporates all information available into data analysis and decision-makingWhat you'll get from us:
Our people : If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate eventsRelaxation and Celebrations : Generous PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect).Health Benefits
:
We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program.Plan for your Retirement
:
401(k) eligible after your first 90 day's employed!Giving Back : We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well.Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a
hybrid working
model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.
About Material Bank
Material Bank is the world's largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling.
Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients).
Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning.
Connect with us and discover your career at Material Bank.
Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
the world's largest material marketplace for the Architecture and Design industry , providing the fastest and most powerful way to start and manage a design project. Learn more about us at www.materialbank.com or see below.
The Junior Salesforce Administrator is responsible for ensuring the enterprise Salesforce platform maximizes efficiency and capitalizes on full features and benefits across the entire user base. Excellent technical and communication skills will be leveraged to interface directly with internal and external stakeholders to understand their needs to administer and enhance systems accordingly.
What you'll do:
Support various aspects of CRM software, including regular maintenance, updates, customizations, integrations, reporting, etc.Maintain up to date knowledge on current and new features, integrations, and all things Salesforce; present findings to team, educate, document and align to current processesUnderstand business and user needs to best utilize system access and capabilities to meet those needs and achieve desired business outcomesConducts simple developments based on business requirements (create fields, page layouts, validations, etc.)Maintain system, security, and integrity by performing QA audits against Material Bank process, data and usageEnsure data integrity by reassigning accounts, contacts, and opportunities in response to personnel changes and granting/ removing and maintaining accurate user licenses across all 3rd party integrationsData Quality, Migration and MaintenanceRegularly run and review data quality reports to identify and remedy errors, discrepancies and ensure accuracy of recordsMonitor and manage exception logs for back-end system integration with SFDCEnsure data integrity by merging duplicate Leads, contacts, and accounts; performing mass uploads and updates of data as required; audit and remove unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflowCreate and maintain dashboards and reports including folder maintenanceBuild and manage report folders for reps to improve sales efficiencyProvide technical support for all CRM users, manage support tickets in order of urgency, and escalate when needed. Provide timely status updatesMaintain the company's standard response rates to outstanding issuesServe as a project manager for the CRM sprint board; partner with cross-functional teams to gather additional information, update board and partner with CRM team to execute requests on time and accuratelyWhat you'll bring:
2+ years' experience with CRM, salesforce preferredFoster relationships across departmentsExcellent communication skillsAbility to handle confidential informationProven experience with cross-departmental collaborationOrganization, time management and planning experienceUnderstands and works toward the mission with acute business awarenessIncorporates all information available into data analysis and decision-makingWhat you'll get from us:
Our people : If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate eventsRelaxation and Celebrations : Generous PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect).Health Benefits
:
We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program.Plan for your Retirement
:
401(k) eligible after your first 90 day's employed!Giving Back : We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well.Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a
hybrid working
model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.
About Material Bank
Material Bank is the world's largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling.
Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients).
Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning.
Connect with us and discover your career at Material Bank.
Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.