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Global Channel Management

JR Support Engineer

Global Channel Management, Salt Lake City, Utah, United States, 84193


JR Support Engineer SRE needs 4 + years experience

JR Support Engineer SRE requires:

Standard RPE and excellent communication skills both written and verbal.

Strong Linux skills

Experience w/ Python for task automation

Good communication skills

Experience with Incident management processes

Oncall support is required

Strong Linux troubleshooting skills

Task automation experience in any programming language

Practical experience of at least one pillar of observability (metrics, logs or traces)

Python development for task automation

Experience with site reliability engineering practices, like service level objectives (SLOs), error budgets, blameless postmortems, toil reduction

Prior experience creating operational dashboards (Splunk, Grafana, etc)

Experience administering and/or supporting ServiceNow