Loan Servicing Representative - Cerritos, CA

Sun West is a nationwide full-service mortgage lender with 40 years of experience and is proudly family-owned. We are looking for a Customer Service Representative that will act as the liaison between our company and our family of homeowners. A successful candidate must be able to grasp new concepts quickly, demonstrate exceptional attention to detail and take pride in seeing tasks through to completion.

Room for advancement!!!

$16.00 to $23.00 per hour

Qualifications:

Customer Service

Call Center experience

Collection experience is a plus

Mortgage experience is a plus

Bilingual - Spanish is a plus

Requisite Skills:

Strong written and verbal communication

Active listening

Excellent time management

Identify and assess customer's needs

Provide accurate, valid and complete information

Ability to comprehend and follow directions

Computer skills and ability to adapt to company systems

Ability to multi-task and remain focused

Document clear and concise comments

Accept and apply constructive feedback