Excell
Level 2 Support Technician
Excell, Dallas, Texas, United States, 75215
At
eX
cell
,
you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join
e
X
cell
!
We are currently seeking a qualified
Level 2 Support Technician
to join our client's team
onsite
in Dallas, TX. This will be a
part time
position.
This technician will work supporting a leading power management company and should have experience in a manufacturing / warehouse environment, experience with Windows 10 and 11, ticketing system experience, understanding of networking / wireless access points, as well as impeccable communication and interpersonal skills.
Work schedule will be three 8 hour days per week, starting at 6AM, and must be willing to work some after-hours, weekends, and on-call.
Duties and Responsibilities:
Deliver a deskside service to the client for support on laptop / desktop related hardware / software break fix incidentsDeploy, configure, and support mobile devices, Zebra printers, RF Scanners, and standard productivity software, for internal users at the siteProvide support with the activities related to the configuration and installation of desktops, including patch updates and hardware replacementsProvide support for the PC grade UPS (Uninterruptable Power Supply)Provide "Smart Hands" support related to the access points and switches based on the SOP (Standard Operating Procedure) provided or as per guided by the client IT teamAssist client's IT team with network and infrastructure initiatives, including hardware and systems administrationParticipate in the meetings and planning sessions related to the maintenance, upgrade, infrastructure inventory and risk assessment, and disaster recovery related activities at the siteTake appropriate action in the event of non-compliance with security requirements as guided by the client IT support teamsAsset tagging and updating asset database based on the SOP (Standard Operating Procedure) provided by clientCCNA certification is a plus
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** eX
cell ™ Supports Equal Employment Opportunity**
e
X
cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
#INDEXL
eX
cell
,
you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join
e
X
cell
!
We are currently seeking a qualified
Level 2 Support Technician
to join our client's team
onsite
in Dallas, TX. This will be a
part time
position.
This technician will work supporting a leading power management company and should have experience in a manufacturing / warehouse environment, experience with Windows 10 and 11, ticketing system experience, understanding of networking / wireless access points, as well as impeccable communication and interpersonal skills.
Work schedule will be three 8 hour days per week, starting at 6AM, and must be willing to work some after-hours, weekends, and on-call.
Duties and Responsibilities:
Deliver a deskside service to the client for support on laptop / desktop related hardware / software break fix incidentsDeploy, configure, and support mobile devices, Zebra printers, RF Scanners, and standard productivity software, for internal users at the siteProvide support with the activities related to the configuration and installation of desktops, including patch updates and hardware replacementsProvide support for the PC grade UPS (Uninterruptable Power Supply)Provide "Smart Hands" support related to the access points and switches based on the SOP (Standard Operating Procedure) provided or as per guided by the client IT teamAssist client's IT team with network and infrastructure initiatives, including hardware and systems administrationParticipate in the meetings and planning sessions related to the maintenance, upgrade, infrastructure inventory and risk assessment, and disaster recovery related activities at the siteTake appropriate action in the event of non-compliance with security requirements as guided by the client IT support teamsAsset tagging and updating asset database based on the SOP (Standard Operating Procedure) provided by clientCCNA certification is a plus
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** eX
cell ™ Supports Equal Employment Opportunity**
e
X
cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
#INDEXL