Datex
Implementation Manager - Software
Datex, Clearwater, Florida, United States, 34623
The role of the Implementation Manager is client-focused and reports to the Director of Project Implementation. The Implementation Manager is responsible for delivering Warehouse Management System (WMS) implementation projects of all sizes and complexity for various warehouse clients worldwide.
In partnership with Project Manager, Scrum Master and the Director of Project Implementation, the Implementation Manager will work with an Agile delivery team to deliver solutions to the clients.
*Important - You must reside in the United States to qualify for this role.
Role and Responsibilities
Leading requirement discoveryFacilitating solutions designTraining clientsCustomer liaison in fielding concerns, strategizing on solution, and setting expectations or limitationsAdding detail to the Product Backlog items, so the Technical Associates can deliver with confidenceProviding oversight of the technical items delivered by the Technical AssociatesTesting of technical solutions in the customer environmentAccountability for the success of client Go Live either on-site or remotelyAssigning tasks and providing training to the Technical AssociatesActing as a client consultant to advise clients in best practices and efficienciesAssisting the Director and other departments with Process Improvement initiativesEnsuring all artifacts are stored in the DevOps project for the clientPotentially acting as the Product Owner for a specific Client Delivery TeamPotential working toward specializing in work for customers from a specific industryPreferred Skills
Prior experience in implementing WMS or TMS or other Supply Chain related softwareAbility to build and maintain collaborative relationships with department members and clientsExperience in the warehousing industryKnowledge of Agile work practicesRequirement Effort AnalysisTechnical Solution AnalysisBusiness Process AnalysisGap AnalysisQuality ControlClient TrainingProject Time-TrackingKnowledge of:SQLSQL Report ServicesWorkflowXMLTechnical DocumentationMicrosoft OfficeRequirements
Qualifications
Bachelor's Degree in relevant subject -or- 7+ years of experience managing software implementationSuperior communication skills - ability to communicate clearly and concisely in both verbal and written mediumsWilling to travel 25% of the time during employmentThis descriptive document is not intended to include every duty or responsibility of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
Benefits
Medical, Vision, Dental and Life/Disability Insurance availablePaid Time Off and Paid Holidays401KSupportive leadership environment
Not only does Datex Inc. accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Datex is proud to be an equal opportunity workplace!
In partnership with Project Manager, Scrum Master and the Director of Project Implementation, the Implementation Manager will work with an Agile delivery team to deliver solutions to the clients.
*Important - You must reside in the United States to qualify for this role.
Role and Responsibilities
Leading requirement discoveryFacilitating solutions designTraining clientsCustomer liaison in fielding concerns, strategizing on solution, and setting expectations or limitationsAdding detail to the Product Backlog items, so the Technical Associates can deliver with confidenceProviding oversight of the technical items delivered by the Technical AssociatesTesting of technical solutions in the customer environmentAccountability for the success of client Go Live either on-site or remotelyAssigning tasks and providing training to the Technical AssociatesActing as a client consultant to advise clients in best practices and efficienciesAssisting the Director and other departments with Process Improvement initiativesEnsuring all artifacts are stored in the DevOps project for the clientPotentially acting as the Product Owner for a specific Client Delivery TeamPotential working toward specializing in work for customers from a specific industryPreferred Skills
Prior experience in implementing WMS or TMS or other Supply Chain related softwareAbility to build and maintain collaborative relationships with department members and clientsExperience in the warehousing industryKnowledge of Agile work practicesRequirement Effort AnalysisTechnical Solution AnalysisBusiness Process AnalysisGap AnalysisQuality ControlClient TrainingProject Time-TrackingKnowledge of:SQLSQL Report ServicesWorkflowXMLTechnical DocumentationMicrosoft OfficeRequirements
Qualifications
Bachelor's Degree in relevant subject -or- 7+ years of experience managing software implementationSuperior communication skills - ability to communicate clearly and concisely in both verbal and written mediumsWilling to travel 25% of the time during employmentThis descriptive document is not intended to include every duty or responsibility of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
Benefits
Medical, Vision, Dental and Life/Disability Insurance availablePaid Time Off and Paid Holidays401KSupportive leadership environment
Not only does Datex Inc. accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Datex is proud to be an equal opportunity workplace!