Sacramento Superior Court
Senior Information Technology Analyst - Development Unit
Sacramento Superior Court, San Francisco, California, United States, 94199
Salary:
$4,510.67 - $5,482.42 Biweekly
Location :
DTECH-IT Building, CA
Job Type:
Full-Time
Job Number:
2024-11620
Department:
Court Wide
Opening Date:
04/22/2024
Closing Date:
5/13/2024 11:59 PM Pacific
Description
DEFINITION
The Senior Information Technology Analyst class performs a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks. The duties include work in the areas of user and systems requirements and analysis, project management, applications development and maintenance, computer systems support, network design and maintenance and data/database analysis/administration. Incumbents will be assigned to one of the following options:DatabaseBusiness AnalysisOperating SystemsNetworkingProgrammingProject Management
DISTINGUISHING CHARACTERISTICSThe Senior Information Technology Analyst may function as a team leader and/or technical specialist who defines problems and proposes preliminary solutions.
Examples of Duties
Note: Duties may include, but are not limited to the following:
Assigns, directs, trains, develops and reviews the work of subordinate employees; evaluates employees' work performance; plans, schedules and coordinates work operations; solves problems related to the work; determines material, equipment and facilities needed; explains and gains the support of employees for management policies and goals such as cost reduction and safety; works to achieve the objectives of Court-wide programs and policies.Plans, determines requirements, designs, builds, tests, implements, maintains and enhances complex business systems.Integrates complex systems for inter-operability over multiple platforms and technologies.Acts as liaison between vendors, technical support and departments to resolve complex system and network problems. Coordinates and implements corrective measures.Models changes against hardware and software configurations to optimize the utilization of resources.Provides leadership and mentoring to Information Technology Analysts and other subordinate employees.Determines needs and develops plans and proposals to meet the needs of customers.Researches, determines feasibility, advises and recommends appropriate uses of information technology.Monitors and enforces security procedures.Participates in projects related to responsibilities; may serve as a technical project lead.Acts as the project manager over Court wide (enterprise) or departmental business system application development projects that are highly complex.Develops vendor contracts and statement of work; maintain contracts and ensures compliance.Produces project plans, and measurable deliverables for project phases; manages Court wide or departmental system implementation following project plans and change request processes.Produces executive level documents, status reports and presentations.Publishes capacity plan.Determines and adjusts thresholds for system resources.Provides data for justification for unit budget; develops and monitors project budgets and resources.Performs related duties as assigned.
Minimum Qualifications
Either I
Education: A Bachelor's Degree in computer science, information systems or a closely related field.
And
Experience: Three (3) years full-time experience in the fields of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or project management or similar field in a multi-platform information systems environment. Two (2) of the three (3) years experience shall be in the option being tested.
Substitution: Additional full-time experience in the fields of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or project management or similar field in a multi-platform systems environment may substitute for the Bachelor's Degree on a year-for-year basis. Or an Associate of Arts degree in computer science, information systems or a closely related field and two (2) additional years of full-time experience in the fields of systems analysis, operating systems, network analysis and/or project management or similar field in a multi-platform information systems environment may substitute for the Bachelor's Degree.
Or II
Experience: Two (2) years full-time experience in the class of Information Technology Analyst (Level II) in Sacramento Superior Court service.
Or III
Experience: Two (2) years full-time experience in Sacramento Superior Court at the level of Information Technology Analyst (Level II) as contracted through the Sacramento Superior Court Information Technology contracts. The hiring duty statement provided to the contracting agency must be attached to the employment application.
NOTES:
A) Evaluation of degrees, certificates and experience includes verification of accreditation of institution and applicability of content to prevailing industry standards and current court needs which are subject to change in existing technology requirements.
B) Minimum qualifications are subject to review by information technology subject matter experts.
Knowledge of:
All OptionsSoftware systems development life cycle; principles of computer data processing; business system applications; principles and techniques of software and systems quality assurance and control; principles and practices of leadership and mentoring; principles and practices of technical problem solving; principles, processes, techniques of project management and related software; methods of long term technology assessment and deployment; team dynamics and team building; principles, practices and techniques of providing customer service; design, installation and maintenance of enterprise, distributed, client/server and desktop computer systems; computer operations and facilities; principles and practices of producing effective project and technical documentation; programming languages and job control language; restart and recovery concepts.
Database OptionDatabase management systems (DBMS); database design; logical data scheme; database CASE tools; related data/file management tools; database utilities; file and data recovery; database security methods and techniques; physical control standards and procedures.
Operating System OptionFundamentals and concepts of enterprise, distributed, client/server and desktop computer operating systems; computer systems configurations; operating system structure, operations and utilities.
Networking OptionLogical and physical network design; LAN/WAN network hardware and software vendors and products; data communication concepts and principles; Internet and Intranet architecture; network security policies, techniques and procedures; network documentation, configuration, maintenance and diagnostic procedures and techniques.
Programming OptionSystems and program design and analysis; principles and techniques of programming; programming languages and utilities; test plan, test case and test bed development and use.
Business Analysis OptionDefinition of technical specifications from user and business requirements; business systems analysis; lead sub projects; business systems configurations; local agency liaison; business contract issues; business planning process; service level agreements; test planning and execution, test case and test bed development and use; practices of effective communication of technical issues to user and client community; user acceptance testing; executive level status reports and presentations.
Project Management Option
Advanced principles and practices of project management and work flow analysis; principles, practices and techniques of providing customer service; change management principles and practices; principles and practices of effective team building, team leadership and conflict resolution; advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions; methods and techniques of eliciting, analyzing and documenting business requirements and processes; vendor contract development, management and compliance; executive level status reporting and presentations.
Ability to:
All Options
Recognize problems, develop recommendations and solutions, oversee correction within assigned specialty; work effectively with clients, users and senior managers; promote and maintain a team environment; coordinate activities with vendors, clients, and staff; communicate orally and in writing; understand highly complex information technology systems and issues; integrate information technology systems; effectively lead internal efforts, create executive level reports and presentations.
Other Information
TYPICAL PHYSICAL REQUIREMENTS
This position requires strength, coordination and vision to use a keyboard and video display terminal on a daily basis; frequent communication; dexterity and coordination to handle files and single pieces of paper; occasional lifting of objects weighing up to 25 lbs. such as files, stacks of papers, reference and other materials; moving from place to place within an office; some reaching for items above and below desk level; use of office equipment, including computer, telephone, calculator, copier, scanner, and facsimile.
TYPICIAL WORKING CONDITIONS
Work is performed in an office environment throughout the Sacramento Superior Court. The nature of the position requires continuous contact with court staff, judicial officers, and the public.
OTHER REQUIREMENT
Must be able to pass a criminal history information background check.
Hours of Work :
Incumbents may be required to work irregular hours and on-call.
To view the Sacramento Superior Court's Benefits Summary Sheet please click
The following is an explanation of the benefits, which apply to those employed in regular or limited-term positions:
Vacation:
Vacation with pay varies depending upon the employee representation unit. New employees typically earn 10 days per year and accrual rates normally increase according to years of service.
Holidays:
The Superior Court of California, County of Sacramento recognizes 14 holidays and 4 floating holidays per year.
Sick Leave:
Employees accrue 5.0 hours per bi-weekly pay period.
Parental Leave:
Employees with at least 1 year of service are eligible for paid parental leave upon the birth or adoption of a child.
Retirement:
Employees are covered by the Sacramento County Employee's Retirement System (SCERS) and Social Security.
Group Health Insurance:
The Court offers several choices of employee and dependent health insurance coverage, with a significant portion paid by the employer.
Dental and Vision Services Plan:
Employee and dependent dental and vision insurance plans are provided at no cost.
Life Insurance:
Basic employee life insurance is provided at no cost to the employee with additional optional life insurance available at the employee's cost.
Medical and Childcare Flexible Spending Accounts:
The ability to deduct a portion of your salary before taxes to apply toward medical expenses and/or child care expenses.
Deferred Compensation:
The Court offers a Deferred Compensation Program.
Sacramento Credit Union:
The credit union offers loan facilities and systematic savings plans through payroll deduction.
Tuition Reimbursement:
The Court reimburses up to $3,000.00 dollars of an employee's educational expenses as outlined in its Tuition Reimbursement policy.
Long Term Disability:
A Long Term Disability (LTD) plan is provided at no cost to employees.
Transit Subsidy:
The Court provides a transit subsidy to eligible employees based on current policy.
01
Information Technology Division Acknowledgment:
The Court is the cornerstone to justice in the community and is dependent on technology to conduct its business. There are a limited number of employees within the Court that have the highly specialized technical skills to provide these functions. Court operations consists of Judges, members of the public and their families, attorneys from across the region, interpreters, law enforcement, members of social services, and many others. The support of the Court is to assure justice, equity, and fairness to all under the law.
The fundamental duties of this classification are essential functions of the Court. The reliability, responsiveness, competence, and dedication of the incumbent to the Court, the Justice System, and the Community at large is critical.
Technology Services in the Court is a high energy environment that requires the ability to provide excellent customer services in high pressure environments, have reliable attendance, respond to diverse sets of situations, absorb information from multiple inputs, prioritize and recommend steps to supervisors and customers, take direction from supervisors and managers, make decisions within the bounds of the classification's authority, plan and organize tasks, document work, follow and obey Court policies, present one's self in a professional manner, and keep a variety of people informed of statuses and outcomes.
The incumbent is expected to work a 40-hour work week schedule, unless special accommodations are needed.
I have read and understand the statements made above.
YesNo
02
With respect to the work experience you have relevant to the Senior IT Analyst position, as a software application developer,
list the Software Development Life Cycle (SDLC) phases and the percent
of your experience within each phase.
If you have no experience within a phase, please still list the phase. For example, if you have no experience in a certain phase, just list 0% - name of phase.
For any phases in which you do have experience, please provide a synopsis or significant example of work you have done in the phase.
03
Describe one specific example of a current or past
technical project assignment you participated in.
Include the scope of the project, your specific responsibilities, and products produced (e.g. the project charter, the project plan, detailed business requirements, the project schedule, contract review, risk analysis, communication plans, etc.). List any tools used to accomplish your responsibilities and your level of proficiency with the tool (e.g. MS Word - expert, Balsamiq Wireframes - novice, etc.)
04
The role of Senior IT Analyst on the Sacramento Superior Courts Applications Development team includes responsibilities commonly referred to as
full stack development.
Please describe your proficiency for both front-end and back-end development
05
Describe your
most significant or innovative process
or solution that improved an area of information technology. Include in your response the impact of the innovation in terms of efficiencies, cost savings, business process improvements, etc. Discuss any policies and procedures that were created or modified for the new/revised process and your level of involvement for updating policies and/or procedures.
Required Question
$4,510.67 - $5,482.42 Biweekly
Location :
DTECH-IT Building, CA
Job Type:
Full-Time
Job Number:
2024-11620
Department:
Court Wide
Opening Date:
04/22/2024
Closing Date:
5/13/2024 11:59 PM Pacific
Description
DEFINITION
The Senior Information Technology Analyst class performs a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks. The duties include work in the areas of user and systems requirements and analysis, project management, applications development and maintenance, computer systems support, network design and maintenance and data/database analysis/administration. Incumbents will be assigned to one of the following options:DatabaseBusiness AnalysisOperating SystemsNetworkingProgrammingProject Management
DISTINGUISHING CHARACTERISTICSThe Senior Information Technology Analyst may function as a team leader and/or technical specialist who defines problems and proposes preliminary solutions.
Examples of Duties
Note: Duties may include, but are not limited to the following:
Assigns, directs, trains, develops and reviews the work of subordinate employees; evaluates employees' work performance; plans, schedules and coordinates work operations; solves problems related to the work; determines material, equipment and facilities needed; explains and gains the support of employees for management policies and goals such as cost reduction and safety; works to achieve the objectives of Court-wide programs and policies.Plans, determines requirements, designs, builds, tests, implements, maintains and enhances complex business systems.Integrates complex systems for inter-operability over multiple platforms and technologies.Acts as liaison between vendors, technical support and departments to resolve complex system and network problems. Coordinates and implements corrective measures.Models changes against hardware and software configurations to optimize the utilization of resources.Provides leadership and mentoring to Information Technology Analysts and other subordinate employees.Determines needs and develops plans and proposals to meet the needs of customers.Researches, determines feasibility, advises and recommends appropriate uses of information technology.Monitors and enforces security procedures.Participates in projects related to responsibilities; may serve as a technical project lead.Acts as the project manager over Court wide (enterprise) or departmental business system application development projects that are highly complex.Develops vendor contracts and statement of work; maintain contracts and ensures compliance.Produces project plans, and measurable deliverables for project phases; manages Court wide or departmental system implementation following project plans and change request processes.Produces executive level documents, status reports and presentations.Publishes capacity plan.Determines and adjusts thresholds for system resources.Provides data for justification for unit budget; develops and monitors project budgets and resources.Performs related duties as assigned.
Minimum Qualifications
Either I
Education: A Bachelor's Degree in computer science, information systems or a closely related field.
And
Experience: Three (3) years full-time experience in the fields of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or project management or similar field in a multi-platform information systems environment. Two (2) of the three (3) years experience shall be in the option being tested.
Substitution: Additional full-time experience in the fields of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or project management or similar field in a multi-platform systems environment may substitute for the Bachelor's Degree on a year-for-year basis. Or an Associate of Arts degree in computer science, information systems or a closely related field and two (2) additional years of full-time experience in the fields of systems analysis, operating systems, network analysis and/or project management or similar field in a multi-platform information systems environment may substitute for the Bachelor's Degree.
Or II
Experience: Two (2) years full-time experience in the class of Information Technology Analyst (Level II) in Sacramento Superior Court service.
Or III
Experience: Two (2) years full-time experience in Sacramento Superior Court at the level of Information Technology Analyst (Level II) as contracted through the Sacramento Superior Court Information Technology contracts. The hiring duty statement provided to the contracting agency must be attached to the employment application.
NOTES:
A) Evaluation of degrees, certificates and experience includes verification of accreditation of institution and applicability of content to prevailing industry standards and current court needs which are subject to change in existing technology requirements.
B) Minimum qualifications are subject to review by information technology subject matter experts.
Knowledge of:
All OptionsSoftware systems development life cycle; principles of computer data processing; business system applications; principles and techniques of software and systems quality assurance and control; principles and practices of leadership and mentoring; principles and practices of technical problem solving; principles, processes, techniques of project management and related software; methods of long term technology assessment and deployment; team dynamics and team building; principles, practices and techniques of providing customer service; design, installation and maintenance of enterprise, distributed, client/server and desktop computer systems; computer operations and facilities; principles and practices of producing effective project and technical documentation; programming languages and job control language; restart and recovery concepts.
Database OptionDatabase management systems (DBMS); database design; logical data scheme; database CASE tools; related data/file management tools; database utilities; file and data recovery; database security methods and techniques; physical control standards and procedures.
Operating System OptionFundamentals and concepts of enterprise, distributed, client/server and desktop computer operating systems; computer systems configurations; operating system structure, operations and utilities.
Networking OptionLogical and physical network design; LAN/WAN network hardware and software vendors and products; data communication concepts and principles; Internet and Intranet architecture; network security policies, techniques and procedures; network documentation, configuration, maintenance and diagnostic procedures and techniques.
Programming OptionSystems and program design and analysis; principles and techniques of programming; programming languages and utilities; test plan, test case and test bed development and use.
Business Analysis OptionDefinition of technical specifications from user and business requirements; business systems analysis; lead sub projects; business systems configurations; local agency liaison; business contract issues; business planning process; service level agreements; test planning and execution, test case and test bed development and use; practices of effective communication of technical issues to user and client community; user acceptance testing; executive level status reports and presentations.
Project Management Option
Advanced principles and practices of project management and work flow analysis; principles, practices and techniques of providing customer service; change management principles and practices; principles and practices of effective team building, team leadership and conflict resolution; advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions; methods and techniques of eliciting, analyzing and documenting business requirements and processes; vendor contract development, management and compliance; executive level status reporting and presentations.
Ability to:
All Options
Recognize problems, develop recommendations and solutions, oversee correction within assigned specialty; work effectively with clients, users and senior managers; promote and maintain a team environment; coordinate activities with vendors, clients, and staff; communicate orally and in writing; understand highly complex information technology systems and issues; integrate information technology systems; effectively lead internal efforts, create executive level reports and presentations.
Other Information
TYPICAL PHYSICAL REQUIREMENTS
This position requires strength, coordination and vision to use a keyboard and video display terminal on a daily basis; frequent communication; dexterity and coordination to handle files and single pieces of paper; occasional lifting of objects weighing up to 25 lbs. such as files, stacks of papers, reference and other materials; moving from place to place within an office; some reaching for items above and below desk level; use of office equipment, including computer, telephone, calculator, copier, scanner, and facsimile.
TYPICIAL WORKING CONDITIONS
Work is performed in an office environment throughout the Sacramento Superior Court. The nature of the position requires continuous contact with court staff, judicial officers, and the public.
OTHER REQUIREMENT
Must be able to pass a criminal history information background check.
Hours of Work :
Incumbents may be required to work irregular hours and on-call.
To view the Sacramento Superior Court's Benefits Summary Sheet please click
The following is an explanation of the benefits, which apply to those employed in regular or limited-term positions:
Vacation:
Vacation with pay varies depending upon the employee representation unit. New employees typically earn 10 days per year and accrual rates normally increase according to years of service.
Holidays:
The Superior Court of California, County of Sacramento recognizes 14 holidays and 4 floating holidays per year.
Sick Leave:
Employees accrue 5.0 hours per bi-weekly pay period.
Parental Leave:
Employees with at least 1 year of service are eligible for paid parental leave upon the birth or adoption of a child.
Retirement:
Employees are covered by the Sacramento County Employee's Retirement System (SCERS) and Social Security.
Group Health Insurance:
The Court offers several choices of employee and dependent health insurance coverage, with a significant portion paid by the employer.
Dental and Vision Services Plan:
Employee and dependent dental and vision insurance plans are provided at no cost.
Life Insurance:
Basic employee life insurance is provided at no cost to the employee with additional optional life insurance available at the employee's cost.
Medical and Childcare Flexible Spending Accounts:
The ability to deduct a portion of your salary before taxes to apply toward medical expenses and/or child care expenses.
Deferred Compensation:
The Court offers a Deferred Compensation Program.
Sacramento Credit Union:
The credit union offers loan facilities and systematic savings plans through payroll deduction.
Tuition Reimbursement:
The Court reimburses up to $3,000.00 dollars of an employee's educational expenses as outlined in its Tuition Reimbursement policy.
Long Term Disability:
A Long Term Disability (LTD) plan is provided at no cost to employees.
Transit Subsidy:
The Court provides a transit subsidy to eligible employees based on current policy.
01
Information Technology Division Acknowledgment:
The Court is the cornerstone to justice in the community and is dependent on technology to conduct its business. There are a limited number of employees within the Court that have the highly specialized technical skills to provide these functions. Court operations consists of Judges, members of the public and their families, attorneys from across the region, interpreters, law enforcement, members of social services, and many others. The support of the Court is to assure justice, equity, and fairness to all under the law.
The fundamental duties of this classification are essential functions of the Court. The reliability, responsiveness, competence, and dedication of the incumbent to the Court, the Justice System, and the Community at large is critical.
Technology Services in the Court is a high energy environment that requires the ability to provide excellent customer services in high pressure environments, have reliable attendance, respond to diverse sets of situations, absorb information from multiple inputs, prioritize and recommend steps to supervisors and customers, take direction from supervisors and managers, make decisions within the bounds of the classification's authority, plan and organize tasks, document work, follow and obey Court policies, present one's self in a professional manner, and keep a variety of people informed of statuses and outcomes.
The incumbent is expected to work a 40-hour work week schedule, unless special accommodations are needed.
I have read and understand the statements made above.
YesNo
02
With respect to the work experience you have relevant to the Senior IT Analyst position, as a software application developer,
list the Software Development Life Cycle (SDLC) phases and the percent
of your experience within each phase.
If you have no experience within a phase, please still list the phase. For example, if you have no experience in a certain phase, just list 0% - name of phase.
For any phases in which you do have experience, please provide a synopsis or significant example of work you have done in the phase.
03
Describe one specific example of a current or past
technical project assignment you participated in.
Include the scope of the project, your specific responsibilities, and products produced (e.g. the project charter, the project plan, detailed business requirements, the project schedule, contract review, risk analysis, communication plans, etc.). List any tools used to accomplish your responsibilities and your level of proficiency with the tool (e.g. MS Word - expert, Balsamiq Wireframes - novice, etc.)
04
The role of Senior IT Analyst on the Sacramento Superior Courts Applications Development team includes responsibilities commonly referred to as
full stack development.
Please describe your proficiency for both front-end and back-end development
05
Describe your
most significant or innovative process
or solution that improved an area of information technology. Include in your response the impact of the innovation in terms of efficiencies, cost savings, business process improvements, etc. Discuss any policies and procedures that were created or modified for the new/revised process and your level of involvement for updating policies and/or procedures.
Required Question