PTP
Testing Team Lead
PTP, Sacramento, California, United States, 95828
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a
Testing Team Lead
to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. The successful candidate will demonstrate an ability to champion the customer experience, demonstrate skill in managing multiple functional area interests, and have a demonstrated skill set and passion for testing.Tasks and Responsibilities
Effectively leading a small team of testers to meet project deadlines
Planning web and IVR test efforts to complete the customer experience
Developing and leading others to develop test plans (test cases and test scripts)
Identifying testing efforts required based on design documents
Balancing test resources across multiple functional areas and releases
Working with project tools (Microsoft TFS) for test management, and reporting, and daily execution, and training others where needed
Identifying areas for test automation and develop test automation configuration and scripts
Holding and leading test review meetings with clients and staff
Anticipating tasks to meet schedule deadlines and resolving issues to avoid delays
Monitoring test progress by constantly assessing the work assigned to each of the resources and re-balancing or re-allocating as required
Conducting test team meetings and presenting testing status to managers
Creating a fun and conducive working environment for maximum throughput
Required Skills
Bachelor's degree in a Computer Science, IT Management, or related field
Minimum 4 years of experience planning, executing, and reporting test efforts
Minimum 4 years of experience writing test cases and test scripts for web applications
Experience with QA strategies and best practices for web application testing
Experience writing SQL queries to condition and access test data and to validate results
Strong interpersonal communication skills and an ability to lead client meetings and reviews
Excellent verbal and written communication skills and the ability to interact with a diverse group including executives, managers, and subject matter experts (technical and non-technical)
Desired Skills
Previous State of California government testing experience
Experience with Microsoft Team Foundation Server or Azure DevOps ALM tools, including Microsoft Test Manager or Azure Test Plans
Experience with IVR (Interactive Voice Response) testing
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Testing Team Lead
to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. The successful candidate will demonstrate an ability to champion the customer experience, demonstrate skill in managing multiple functional area interests, and have a demonstrated skill set and passion for testing.Tasks and Responsibilities
Effectively leading a small team of testers to meet project deadlines
Planning web and IVR test efforts to complete the customer experience
Developing and leading others to develop test plans (test cases and test scripts)
Identifying testing efforts required based on design documents
Balancing test resources across multiple functional areas and releases
Working with project tools (Microsoft TFS) for test management, and reporting, and daily execution, and training others where needed
Identifying areas for test automation and develop test automation configuration and scripts
Holding and leading test review meetings with clients and staff
Anticipating tasks to meet schedule deadlines and resolving issues to avoid delays
Monitoring test progress by constantly assessing the work assigned to each of the resources and re-balancing or re-allocating as required
Conducting test team meetings and presenting testing status to managers
Creating a fun and conducive working environment for maximum throughput
Required Skills
Bachelor's degree in a Computer Science, IT Management, or related field
Minimum 4 years of experience planning, executing, and reporting test efforts
Minimum 4 years of experience writing test cases and test scripts for web applications
Experience with QA strategies and best practices for web application testing
Experience writing SQL queries to condition and access test data and to validate results
Strong interpersonal communication skills and an ability to lead client meetings and reviews
Excellent verbal and written communication skills and the ability to interact with a diverse group including executives, managers, and subject matter experts (technical and non-technical)
Desired Skills
Previous State of California government testing experience
Experience with Microsoft Team Foundation Server or Azure DevOps ALM tools, including Microsoft Test Manager or Azure Test Plans
Experience with IVR (Interactive Voice Response) testing
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