Mars
Senior Site Reliability Engineer, Infrastructure
Mars, Denver, Colorado, United States, 80285
Say hello to possibilities.It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.We’re currently looking for: Senior Site Reliability Engineer, Infrastructure
RingCentral has a big distributed and high loaded system. Our Infrastructure team is providing Docker infrastructure for LAB environments and Production services in our Data Centers and in Amazon Cloud. We use Kubernetes and it is a big part of our work - from designing docker infrastructure to creation of automation for deployments of clusters in cloud and on-premise facilities. Also you will be working on the development of RingCentral's own infrastructure solutions such as DNS, package and image repositories, mail relays and NTP, as well as building app packages for our tools deployments. We do everything for our services - development, modification, deployment and support. We provide solid and reliable infrastructure for RingCentral’s Production systems and for the development of these systems.Responsibilities:
Provide ongoing support for production environment in terms of delivering changes, troubleshoot, manage issues, perform root cause analysis, facilitate blameless postmortemsResearch and Develop solutions for Docker (Kubernetes, Spinnaker) infrastructure in DCs and Amazon, DNS systems, RPM repositories, OS customization, GITWork on IaaC with TerraformActively contribute to production stability improvements (monitoring, processes improvements, automation)Develop infrastructure solutionsWork with CI/CD processes - use and createDesign automated software and product upgrades, change management, and release management solutionsCommunicate and collaborate with adjacent teams (Operations, QA, Development)Continuously improve and share knowledge of system, update documentationDeployment evening shiftsRequirements:
Bachelor's degree in Computer Science, Computer Engineering or related field and equivalent practical experienceKnowledge and experience in production support activitiesUnderstanding of SRE principles and DevOPS practicesGood knowledge of Linux and popular open-source applicationsFundamental understanding of TCP/IP networksExpertise automating system administration tasks with configuration management toolsGood knowledge for one of scripting languages (bash, Python)Knowledge of CI/CD tools and ability to implement deployment activities automationFamiliar with application and service monitoring tools and techniquesOur technology stack:
Python, GoTerraform, AnsibleAWS Services, GCPKubernetesGitLabDNS - DNSTap, Unbound, KnotPostfixNice to have:
Go Development experienceAbility to read and troubleshoot Python/Go codeFamiliarity and practical experience with virtualization/cloud technologiesFamiliarity with Networking protocols such as BGPExperience in ELK usage, Grafana.Experience with Docker infrastructure deployment from the scratchWhat we offer:
Comprehensive medical, dental, vision, disability, life insuranceHealth Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits401K match and ESPPFlexible PTOWellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through HeadspacePaid parental leave and new parent gift boxesPet insuranceEmployee Assistance Program (EAP) with counseling sessions available 24/7Rocket Lawyer services that provide legal advice, document creation and estate planningEmployee bonus referral programRingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you are hired in Belmont, the compensation range for this position is between $123,984 and $172,200 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
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RingCentral has a big distributed and high loaded system. Our Infrastructure team is providing Docker infrastructure for LAB environments and Production services in our Data Centers and in Amazon Cloud. We use Kubernetes and it is a big part of our work - from designing docker infrastructure to creation of automation for deployments of clusters in cloud and on-premise facilities. Also you will be working on the development of RingCentral's own infrastructure solutions such as DNS, package and image repositories, mail relays and NTP, as well as building app packages for our tools deployments. We do everything for our services - development, modification, deployment and support. We provide solid and reliable infrastructure for RingCentral’s Production systems and for the development of these systems.Responsibilities:
Provide ongoing support for production environment in terms of delivering changes, troubleshoot, manage issues, perform root cause analysis, facilitate blameless postmortemsResearch and Develop solutions for Docker (Kubernetes, Spinnaker) infrastructure in DCs and Amazon, DNS systems, RPM repositories, OS customization, GITWork on IaaC with TerraformActively contribute to production stability improvements (monitoring, processes improvements, automation)Develop infrastructure solutionsWork with CI/CD processes - use and createDesign automated software and product upgrades, change management, and release management solutionsCommunicate and collaborate with adjacent teams (Operations, QA, Development)Continuously improve and share knowledge of system, update documentationDeployment evening shiftsRequirements:
Bachelor's degree in Computer Science, Computer Engineering or related field and equivalent practical experienceKnowledge and experience in production support activitiesUnderstanding of SRE principles and DevOPS practicesGood knowledge of Linux and popular open-source applicationsFundamental understanding of TCP/IP networksExpertise automating system administration tasks with configuration management toolsGood knowledge for one of scripting languages (bash, Python)Knowledge of CI/CD tools and ability to implement deployment activities automationFamiliar with application and service monitoring tools and techniquesOur technology stack:
Python, GoTerraform, AnsibleAWS Services, GCPKubernetesGitLabDNS - DNSTap, Unbound, KnotPostfixNice to have:
Go Development experienceAbility to read and troubleshoot Python/Go codeFamiliarity and practical experience with virtualization/cloud technologiesFamiliarity with Networking protocols such as BGPExperience in ELK usage, Grafana.Experience with Docker infrastructure deployment from the scratchWhat we offer:
Comprehensive medical, dental, vision, disability, life insuranceHealth Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits401K match and ESPPFlexible PTOWellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through HeadspacePaid parental leave and new parent gift boxesPet insuranceEmployee Assistance Program (EAP) with counseling sessions available 24/7Rocket Lawyer services that provide legal advice, document creation and estate planningEmployee bonus referral programRingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you are hired in Belmont, the compensation range for this position is between $123,984 and $172,200 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
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