Customer Service Specialist - Entry Level

The Customer Service Specialist will focus on driving best practices in the areas of customer service, support, sales, marketing, and other key team business duties. Additionally, this individual will focus on helping the organization’s development providing customer care to each customer in a personal and individualized manner.This Customer Service Specialist will be trained from the entry level up to understand all aspects of our company. Our mission is to bridge the gap between the product and the consumer with our professionally trained team, and our Customer Service Specialist helps us do that seamlessly.Perks:Travel opportunities (optional)Structured on-the-job trainingStrengthen communication skills with clients and customersSharpen your business skills in all areas of sales, marketing, and client servicesFast-paced, fun work environmentLeadership development and management trainingOpportunity to advance within the company and a no-seniority policyCustomer Service Specialist Responsibilities:Responds resourcefully to customer requests and concernsProcesses accurate and efficient sale and return transactionsUnderstands and utilizes basic selling skills to properly engage and present solutions to our customersLeverage marketing and sales tools to create a pipeline of potential customersCultivate and develop strong relationships across departments and with team membersCollect and organize all team manifestsQualifications of the Customer Service Specialist Position:High school diploma or GED requiredAssociate's or Bachelors degree in Business, Communications, Marketing, Economics, or a related field is encouraged1-2 years experience in a customer-facing role such as hospitality, retail, education, medical, etc. is preferredAppetite for problem-solving and assisting othersFriendly and professional communication skills

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