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Penn Foster

Senior Account Manager

Penn Foster, Miami, Florida, us, 33222


Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.Our Newest Opportunity:

The Sr. Account Manager is responsible for day to day management of their assigned book of business. The AM works closely and collaboratively with the internal service team, Benefits Consultants and/or Client Executives to ensure service deliverables meet and exceed client expectations. The AM serves as the clients’ main point of contact for any benefit-related service needs.Responsibilities:

Manages and maintains assigned book of businessServes in an advisory capacity for clientsDelegates work assignments to internal service team membersWorks closely with Benefits Consultants and/or Client Executives to manage the entire renewal processManages day to day client issuesConducts needs analysis and strategy callsConducts enrollment meetings as neededConducts regular face-to-face meetings with clientsAdvises clients in reducing costs while offering competitive benefits optionsAssists clients with 5500 form filings, as applicableAssists in growing the book of business through cross-sale opportunities when availableBuilds relationships with clients through proactive communicationsCommunicates and educates clients on latest trends, concerns and changes in the industryEffectively and efficiently manages complex accounts and high-level service deliverablesProvides leadership within the extended service teamRequirements:

Must be self-motivated and disciplinedMust have exceptional Excel skillsPossess excellent written and verbal communication skillsPossess strong organizational skillsMust be very detail-orientedDemonstrate leadership capabilitiesAbility to work with clients at a strategic levelAbility to thrive in fast-paced environmentMust have 215 license and self-funding experienceExperience:

5+ years’ experience in account management or in a consultative role, requiredPrior experience in broker agency or benefit administration firm, requiredCurrent Life and Health license, requiredThorough knowledge of health and ancillary products, requiredWorking knowledge of all Microsoft Office products, requiredFamiliarity and practical knowledge of quoting process and tools, preferredBachelor’s Degree, preferredExperience with database applications, a plus.Thank you for your interest in joining the OneDigital team!

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