The LaSalle Group
Retention Specialist
The LaSalle Group, Tampa, Florida, us, 33646
LaSalle Network is actively seeking
Retention Specialists
for one of our clients in the Tampa, Florida area! In this position, you will help customers who are calling to cancel/change their membership and any answer inquiries they may have.
Retention Specialist Responsibilities:
Answer incoming calls from customers who want to cancel their accountsProvide retention rates and special plans to retain themApply sales skills to retain customersAnswering questions regarding services providedHandled data entry and maintain detailed documentation and record keepingIdentify and escalate unresolved customer issues to management for further investigationFollow up calls to customers to confirm appropriate changes were made
Retention Specialist Requirements:
Experience in sales or retention-based roles preferredPrior experience or exposure to credit reports in some related industryAdvanced computer skills in Microsoft Office products like PowerPoint, Excel, Word and Outlook along with various internet browsers such as Firefox or Google ChromeAn outgoing personality; must be comfortable with talking to customers and finding solutions to their needsBe a positive coworker; work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willing to support others and contribute to an overall positive culture
If you are interested in this
Retention Specialist
role, apply today!
Thank you,
Tamara LedogarProject ManagerLaSalle Network
#LI-DNP
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
Retention Specialists
for one of our clients in the Tampa, Florida area! In this position, you will help customers who are calling to cancel/change their membership and any answer inquiries they may have.
Retention Specialist Responsibilities:
Answer incoming calls from customers who want to cancel their accountsProvide retention rates and special plans to retain themApply sales skills to retain customersAnswering questions regarding services providedHandled data entry and maintain detailed documentation and record keepingIdentify and escalate unresolved customer issues to management for further investigationFollow up calls to customers to confirm appropriate changes were made
Retention Specialist Requirements:
Experience in sales or retention-based roles preferredPrior experience or exposure to credit reports in some related industryAdvanced computer skills in Microsoft Office products like PowerPoint, Excel, Word and Outlook along with various internet browsers such as Firefox or Google ChromeAn outgoing personality; must be comfortable with talking to customers and finding solutions to their needsBe a positive coworker; work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willing to support others and contribute to an overall positive culture
If you are interested in this
Retention Specialist
role, apply today!
Thank you,
Tamara LedogarProject ManagerLaSalle Network
#LI-DNP
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.