Engineering Manager, Infrastructure

Zip is tackling the $50B+TAM space to transform the way businesses manage spend. Our co-founders started Zip (YC S2020) because they saw the challenges companies had using outdated 20 year old software to manage hundreds of millions of dollars in spend every year. We invented the world’s leading Intake-to-Procure solution to bring a consumer grade user experience to B2B purchasing. And, we’re just getting started.We're a fast growing team that helped scale category-defining companies like Airbnb, Facebook, Salesforce, Apple, Quora, Pinterest, and Square. With $81 million in funding from YC Continuity (Y Combinator), CRV and Tiger Global, we're valued at $1.2 billion in just 18 months. In today's economic climate, the value we offer our customers is more critical than ever and our business is accelerating. We're growing quickly and need your help!Your RoleWe are looking for an experienced engineering leader to lead and grow our Infra team, which oversees the following areas:Core Infrastructure: reliability and scalability of a few core infra systems at Zip including Elasticsearch, Celery, Redis and NginxData & Storage: RDS & a standard DB entity accessing layer on top, Kinesis/Kafka, streaming infra, and observability across the tech stackDevOps: system provisioning & scaling, k8s maintenance & stability, CI/CD, testing infra, and local dev setupsSRE: process and tooling for incident response and managementYou WillInherit a team of engineers and more than double the team this yearIdentify talent gaps, attract and hire top talent, and grow individualsSet and be responsible for Zip’s overall reliability, performance, and engineering efficiency goalsProvide hands-on technical leadership on critical areas for the team, as well as set the team's long term technical vision and goalsOwn and drive execution toward clear objectives with measurable key resultsDesign and implement processes to help the team scale and be productive, while also allowing for agility and speedFacilitate and drive a rigorous and effective incident response and management process for Zip's engineering teamCollaborate closely with other engineering teams at Zip; help influence long term technical strategies, and help to identify and solve product pain pointsPromote a strong culture around excellence within engineeringQualifications8+ years of software engineering experience2+ years of managing technical teamsProven track record of successfully running an Infrastructure team with high reliability supporting a critical productA history of success attracting top talent and managing and growing engineersExperience with some of the key systems used at Zip, such as Elasticsearch, RDS, Celery, Redis, Kinesis/Kafka, K8s, nginxExperience working with DevOps systems and testing frameworksBS or higher, in Computer Science or related technical field involving coding (e.g. physics or math)Nice to havesExperience in SaaS or FinTech industryExperience designing and driving horizontal product infrastructure frameworksExperience working at a small company with diverse responsibilitiesThe salary range for this role is $200,000 - $240,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work.????Start-up equity????Full health, vision & dental coverage????️Catered lunches & dinners for SF employees????Commuter benefit????Team building events & happy hours????Unlimited PTO????Apple equipment plus home office budget????401k planWe're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

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