Link Property Management
Systems & Network Administrator
Link Property Management, Columbus, Ohio, United States, 43224
Description
Position at LINK Property Management
Job Title Systems & Network Administrator
Company LINK Property Management
Department Apartment Management
Reports ToWage Category Exempt
General Summary
The Systems & Network Administrator takes ownership for the support, maintenance, and optimization of key systems & networks used across the organization. This person will work in ongoing maintenance, training and compliance of existing systems as well as collaborating with stakeholders on ways to optimize system efficiency. This individual is a master problem solver - comfortable analyzing systems to uncover the root of an issue and persistent to carry through to a final solution. They have a big-picture mindset with strong attention to minute details -able to understand how small changes integrate into and impact larger systems.
Essential Job Duties and Core Responsibilities
System SupportEntrata & Appfolio - Lead point of contact for the team of representatives at Entrata & Appfolio. Have an expert understanding, preferred to have mastery of operations.Google - Create and provision email accounts for individuals and groups. Streamline best practices and organization.Asana - Increase optimization, saturation user rates, and participation.Phone Systems - Own setup of new phone accounts and troubleshooting of existing accounts. Understand the phone system from start to finish and how various programs work together to help pinpoint any breakdowns.WiFi Networks - Own setup of new wifi networks. Troubleshoot connectivity issues and ensure appropriate network uptime. (all sites)Provide internal help-desk support to employees.System MaintenanceKeeping systems operating efficiently by performing any necessary upgrades and repairsAssigning and updating security permissions for the system networkOptimizing and evaluating the system regularlySystem OptimizationTraining or directing users on the correct use of the systemPartners with Team Members and other business leaders to understand current challenges and consult on what capabilities existing systems might haveAd Hoc ResponsibilitiesJob Requirements
Skilled in technical aspects of system managementSkilled in technical project managementTime management skills with a proven ability to meet deadlinesAbility to collaborate and work with key stakeholders as a teamExcellent critical thinking, decision-making, problem-solving, and analytical skillsWork requires the ability to work in a team, as well as independently, in a time-sensitive environmentAbility to prioritize tasks and to delegate them when appropriateCommunication skills to explain complex computer systemsProficiency in Entrata and Google SuitesPreferred Background in Process ImprovementNuanced communication skills to promote cross functional collaboration
Direct Reports and Reporting Relationship
None, however, the ability to achieve results by working with others within the organization, regardless of the reporting relationship, is a critical success factor.
Physical Demands and Work Environment
The physical demands and work environment described herein are respective of the criteria that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities to perform these functions in accordance with applicable law.
Physical Demands: While performing the duties of this job, the employee is required to stand and walk regularly; handle or feel objects, reach with hands and arms; talk and hear.
Work Environment: Work is normally performed in a typical interior office work environment with moderate noise; however the employee may occasionally be exposed to outside weather conditions
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Position at LINK Property Management
Job Title Systems & Network Administrator
Company LINK Property Management
Department Apartment Management
Reports ToWage Category Exempt
General Summary
The Systems & Network Administrator takes ownership for the support, maintenance, and optimization of key systems & networks used across the organization. This person will work in ongoing maintenance, training and compliance of existing systems as well as collaborating with stakeholders on ways to optimize system efficiency. This individual is a master problem solver - comfortable analyzing systems to uncover the root of an issue and persistent to carry through to a final solution. They have a big-picture mindset with strong attention to minute details -able to understand how small changes integrate into and impact larger systems.
Essential Job Duties and Core Responsibilities
System SupportEntrata & Appfolio - Lead point of contact for the team of representatives at Entrata & Appfolio. Have an expert understanding, preferred to have mastery of operations.Google - Create and provision email accounts for individuals and groups. Streamline best practices and organization.Asana - Increase optimization, saturation user rates, and participation.Phone Systems - Own setup of new phone accounts and troubleshooting of existing accounts. Understand the phone system from start to finish and how various programs work together to help pinpoint any breakdowns.WiFi Networks - Own setup of new wifi networks. Troubleshoot connectivity issues and ensure appropriate network uptime. (all sites)Provide internal help-desk support to employees.System MaintenanceKeeping systems operating efficiently by performing any necessary upgrades and repairsAssigning and updating security permissions for the system networkOptimizing and evaluating the system regularlySystem OptimizationTraining or directing users on the correct use of the systemPartners with Team Members and other business leaders to understand current challenges and consult on what capabilities existing systems might haveAd Hoc ResponsibilitiesJob Requirements
Skilled in technical aspects of system managementSkilled in technical project managementTime management skills with a proven ability to meet deadlinesAbility to collaborate and work with key stakeholders as a teamExcellent critical thinking, decision-making, problem-solving, and analytical skillsWork requires the ability to work in a team, as well as independently, in a time-sensitive environmentAbility to prioritize tasks and to delegate them when appropriateCommunication skills to explain complex computer systemsProficiency in Entrata and Google SuitesPreferred Background in Process ImprovementNuanced communication skills to promote cross functional collaboration
Direct Reports and Reporting Relationship
None, however, the ability to achieve results by working with others within the organization, regardless of the reporting relationship, is a critical success factor.
Physical Demands and Work Environment
The physical demands and work environment described herein are respective of the criteria that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities to perform these functions in accordance with applicable law.
Physical Demands: While performing the duties of this job, the employee is required to stand and walk regularly; handle or feel objects, reach with hands and arms; talk and hear.
Work Environment: Work is normally performed in a typical interior office work environment with moderate noise; however the employee may occasionally be exposed to outside weather conditions
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.