Dice
Technical Business Analyst
Dice, Portland, Oregon, United States, 97204
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Motus Recruiting & Staffing, is seeking the following. Apply via Dice today!Technical Business Analyst
Our client, a leading Pacific Northwest utility provider committed to public service and environmental preservation, is looking for a Technical Business Analyst for their Portland, Oregon location. In this role you will provide Business Analysis support for small to medium size projects and system administrator support within the IT PMO portfolio. Assignments are determined based on proposal or project needs and workload shifts. This position will work closely with a variety of internal clients, stakeholders, vendors, technical SMEs, and others with varying degrees of technical understanding to keep IT PMO systems and tools up to date. The manager or senior or lead analysts will provide support and direction to this contract position, which will be assigned to small to medium sized projects with an intermediate level of complexity.This hybrid position is a one-year renewable contract! If you think you’d be a good fit, we want to hear from you!Key Responsibilities for Technical Business Analyst:
Provide business analysis support and assistance, eliciting documents and managing requirements, to support the implementation of IT systems for a variety of internal clients implementing small to medium-sized projects, as per org’s established System Life Cycle (SLC) process.Coordinate and facilitate planning and working sessions to elicit requirements. Guide and assist client teams through defining business requirements.Conduct user/stakeholder interviews, potentially including job shadowing and day in the life exercises.Review documentation on existing business processes and systems.Review regulations and policies to understand relevant compliance requirements and make recommendations.Provide user administration support; monitor and respond to all user/system requests; escalate to the System Owner / Information Owner (SO/IO) or vendor as needed.Maintain the backlog of defects and enhancement requests.Coordinate reporting and changes with the ISO/IO change control board.Analyze data gaps and assist with development of processes to address those gaps.Provide application system security support by adding, removing, or deleting users from systems, based on established access control policies.Complete and present monthly reports on system status.Regularly analyze system contents to maintain accuracy; work with appropriate project/portfolio managers to validate current data and perform system clean-up activities.Work with vendor to identify and implement O&M and enhancement work, including requirements gathering and user acceptance testing, and change management.Provide training and guidance on systems for users internal and external to IT.Support, coordinate, and help facilitate PMO governance processes, meetings, and workshops. Participate in and provide input to governance board process improvement activities.Organize and help develop methods to track upcoming deadlines, priority actions, and overdue deliverables.Track work deliverables/milestones, provide status updates to appropriate staff, and identify any expected delays or risks.Review operating practices and procedures to recommend whether improvements can be made in areas such as workflow, reporting procedures, and/or expenditures.Requirements for Technical Business Analyst:
U.S. citizenship and valid driver’s license.A bachelor’s degree in information technology/systems, business administration, or a closely-related technical discipline is preferred.5 years of experience is required with an applicable bachelor’s degree.9 years of experience is required without a degree or applicable degree.Experience should be consistent with the specific requirements of system support and coordination and progressively more technical in nature. Requires a working knowledge of automated data systems.Proficiency with the RoboHelp tool.Proficiency with Microsoft Office Suite of products, including Word, PowerPoint, Excel, and Outlook.Technical interviewing skills that include:Functional/process interviewing in the business environment.The ability to facilitate groups through process design and requirements gathering sessions.Ability to communicate effectively with business and technical teams.Ability to develop and maintain effective client and stakeholder relationships.Strong technical writing skills and the ability to present information in various forms (verbally, in writing, visually/graphically).We are unable to accommodate corp. to corp. candidates.About Motus Recruiting and Staffing, Inc:
Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.LF/BH12358
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Our client, a leading Pacific Northwest utility provider committed to public service and environmental preservation, is looking for a Technical Business Analyst for their Portland, Oregon location. In this role you will provide Business Analysis support for small to medium size projects and system administrator support within the IT PMO portfolio. Assignments are determined based on proposal or project needs and workload shifts. This position will work closely with a variety of internal clients, stakeholders, vendors, technical SMEs, and others with varying degrees of technical understanding to keep IT PMO systems and tools up to date. The manager or senior or lead analysts will provide support and direction to this contract position, which will be assigned to small to medium sized projects with an intermediate level of complexity.This hybrid position is a one-year renewable contract! If you think you’d be a good fit, we want to hear from you!Key Responsibilities for Technical Business Analyst:
Provide business analysis support and assistance, eliciting documents and managing requirements, to support the implementation of IT systems for a variety of internal clients implementing small to medium-sized projects, as per org’s established System Life Cycle (SLC) process.Coordinate and facilitate planning and working sessions to elicit requirements. Guide and assist client teams through defining business requirements.Conduct user/stakeholder interviews, potentially including job shadowing and day in the life exercises.Review documentation on existing business processes and systems.Review regulations and policies to understand relevant compliance requirements and make recommendations.Provide user administration support; monitor and respond to all user/system requests; escalate to the System Owner / Information Owner (SO/IO) or vendor as needed.Maintain the backlog of defects and enhancement requests.Coordinate reporting and changes with the ISO/IO change control board.Analyze data gaps and assist with development of processes to address those gaps.Provide application system security support by adding, removing, or deleting users from systems, based on established access control policies.Complete and present monthly reports on system status.Regularly analyze system contents to maintain accuracy; work with appropriate project/portfolio managers to validate current data and perform system clean-up activities.Work with vendor to identify and implement O&M and enhancement work, including requirements gathering and user acceptance testing, and change management.Provide training and guidance on systems for users internal and external to IT.Support, coordinate, and help facilitate PMO governance processes, meetings, and workshops. Participate in and provide input to governance board process improvement activities.Organize and help develop methods to track upcoming deadlines, priority actions, and overdue deliverables.Track work deliverables/milestones, provide status updates to appropriate staff, and identify any expected delays or risks.Review operating practices and procedures to recommend whether improvements can be made in areas such as workflow, reporting procedures, and/or expenditures.Requirements for Technical Business Analyst:
U.S. citizenship and valid driver’s license.A bachelor’s degree in information technology/systems, business administration, or a closely-related technical discipline is preferred.5 years of experience is required with an applicable bachelor’s degree.9 years of experience is required without a degree or applicable degree.Experience should be consistent with the specific requirements of system support and coordination and progressively more technical in nature. Requires a working knowledge of automated data systems.Proficiency with the RoboHelp tool.Proficiency with Microsoft Office Suite of products, including Word, PowerPoint, Excel, and Outlook.Technical interviewing skills that include:Functional/process interviewing in the business environment.The ability to facilitate groups through process design and requirements gathering sessions.Ability to communicate effectively with business and technical teams.Ability to develop and maintain effective client and stakeholder relationships.Strong technical writing skills and the ability to present information in various forms (verbally, in writing, visually/graphically).We are unable to accommodate corp. to corp. candidates.About Motus Recruiting and Staffing, Inc:
Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.LF/BH12358
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