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Voala

Case Manager Specialist

Voala, Santa Ana, California, United States, 92725


VOALAHelping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

www.voala.org .PAY RATE : $23.06-$24.27 PER HOURJOB SUMMARY AND PURPOSEThe Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.DUTIES AND RESPONSIBILITIESConducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.Provide service linkages and support systems to ensure identified needs are met.Coordinates individualized planning with clients to meet short- and long-term needs.Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.Acts as advocate for client before judicial, community, social service, and administrative bodies as needed;Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely.QualificationsREQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsEDUCATION:Associate’s Degree in Social Work or related field

or

a combination of education and relevant experience (Two years’ total).Completion of VOALA Case Management training within 6 months of hireEXPERIENCE:Minimum 1-year general experience in case management or similar social services rolePREFERRED QUALIFICATIONS:Counseling Certification2 years of experience working with target populationHMIS navigationVolunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local lawThis employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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