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The O'Connor Group

Inside Sales and Customer Service Representative

The O'Connor Group, Fort Lauderdale, Florida, us, 33336


Our client, Industrial Shadeports , is hiring an Inside Sales and Customer Service Representative in the the Fort Lauderdale market! (33309)

Industrial Shadeports’ growth has created the need to add a new Inside Salesperson to our operations in Fort Lauderdale, Florida. The Inside Salesperson is the key, primary pre-order interface between our customers and our business.

Since 1993, Industrial Shadeports has been designing, manufacturing, installing, and servicing custom shade structures and tension membrane structures for customers across the US and around the world. Each structure is custom designed and architecturally pleasing while offering maximum sun protection.

As a smaller organization, this role is responsible for driving excellence across all functions while being supported by the other Departments. You will collaborate closely with the entire organization, creating an engaged employee environment, while reporting to the Senior Leadership Team of the organization. The Company operates with an open, supportive, and collaborative style. Team Players with a solid desire to positively impact the business will thrive in this position.

Our Guarantee is “The Project Isn’t Completed Until You Are Completely Satisfied.” As such, this position is key toward setting the tone with the customer of Competence, Flexibility, Transparency and Trust.

Responsibilities

Main point of contact for inbound customer callsGuiding customers to the best shade solution for their applicationPricing & Proposal GenerationSales support to our Outside SalespeoplePre-Order Customer CommunicationReviewing Bid Services for potential upcoming projectsMaintaining proposal files, both electronically and hard copy

Requirements Key Qualifications And Skills

5 or more years’ experience in an Engineered Product or Custom Manufacturing business, with an installation or construction component.Masterful organizational and communication skills, supported by previous professional success with both internal and external stakeholders.Superior negotiation skills for both internal and external purposes.Demonstrated ability to take the initiative, being action oriented and driving for results.Must be flexible and have a willingness to work within multiple conflicting priorities.Excellent written and verbal communication skills with the ability to convey information and ideas in a variety of media to a diverse audience.Proficiency in Microsoft Office applications and multiple other business systems. QuickBooks experience helpful.

Benefits

Industrial Shadeports offers competitive compensation and benefits, personal and professional growth opportunities abound, and we are a fun and engaging place to work!

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