Logo
HIKINEX

DesktopEnduser Support

HIKINEX, Irvine, California, United States, 92713


Desktop, PC, and End-user support

Hybrid work schedule

Contract for 3 months, possible contract to hire after.

Pay up to $36/hr

Duties:

General Working Knowledge and Experience

Good working knowledge of Windows Active Directory, including Domain membership, Group Security, and GPOs

Familiar with the Helpdesk support environment

Good overall troubleshooting skill

Excellent working knowledge of Microsoft Windows 10 and 11

General/overall knowledge and understanding of networking technology, TCP/IP, LAN, VLAN, VPN, Firewall, DHCP, and DNS. Familiar with basic networking commands and tools.

Required Skills:

Desktop support, end-user support, PC Support, Troubleshooting skills, Good communication.

Follow up on the issues

Understanding of networking regarding how everything connects

Solid experience with PC/desktop support; setup, configuration, and troubleshooting PC hardware and network connectivity.

Polished and professional - able to also give support to the executives

O365 and MS Teams and Outlook support and some AD

Microsoft Windows 10 & 11 - 85% of the company is on 11

Will start by supporting corporations in Irvine but will also help in the field (25%)

Locations are Orange, Anaheim, South County, and possibly IE.