C4 Technical Services
Technical Product Owner - Remote
C4 Technical Services, Chicago, Illinois, United States, 60290
Technical Product Owner
Remote
Role Overview: As a key member of our Talent Analytics team, the Qualtrics Product Specialist will serve as the primary technical expert in talent experience and compliance survey systems. You will engage directly with internal clients to assess and address their needs, ensuring the seamless operation, enhancement, and expansion of survey initiatives. This role demands a strong focus on delivering exceptional customer value and driving measurable outcomes. You will report to the Talent Analytics team and work in close collaboration with HRIS, data, and integration teams. Key Responsibilities:
Utilize deep knowledge of the Qualtrics EX Platform for survey design, automation, reporting, integration, customization, and ongoing management Take full ownership of the day-to-day operations and administration of the Qualtrics EX platform and its associated solutions Proactively identify and propose enhancements to the Qualtrics EX platform to better meet organizational needs Foster strong relationships across teams and champion best practices in survey design and data reporting Manage and execute complex technical projects both independently and in collaboration with others, with a keen eye on system architecture to avoid disruptions during new integrations Serve as the primary contact for addressing user inquiries related to digital product features and functionalities Lead initiatives to boost user engagement and adherence to best practices through strategic communication, comprehensive documentation, and well-coordinated product launches Qualifications:
Minimum of three years' experience in administration, reporting, and support of Qualtrics EX surveys Proficient in SQL with at least two years of experience Experience in HRIS integrations (preferably Workday) Experience in project management skills including drafting detailed technical specifications and delivering projects that adapt to changing business needs Preferred Qualifications:
Qualtrics certification Demonstrated ability to communicate effectively and establish trust with both technical and non-technical stakeholders
#DICE kgohmann@c4techservices.com cclausen@c4techservices.com
Role Overview: As a key member of our Talent Analytics team, the Qualtrics Product Specialist will serve as the primary technical expert in talent experience and compliance survey systems. You will engage directly with internal clients to assess and address their needs, ensuring the seamless operation, enhancement, and expansion of survey initiatives. This role demands a strong focus on delivering exceptional customer value and driving measurable outcomes. You will report to the Talent Analytics team and work in close collaboration with HRIS, data, and integration teams. Key Responsibilities:
Utilize deep knowledge of the Qualtrics EX Platform for survey design, automation, reporting, integration, customization, and ongoing management Take full ownership of the day-to-day operations and administration of the Qualtrics EX platform and its associated solutions Proactively identify and propose enhancements to the Qualtrics EX platform to better meet organizational needs Foster strong relationships across teams and champion best practices in survey design and data reporting Manage and execute complex technical projects both independently and in collaboration with others, with a keen eye on system architecture to avoid disruptions during new integrations Serve as the primary contact for addressing user inquiries related to digital product features and functionalities Lead initiatives to boost user engagement and adherence to best practices through strategic communication, comprehensive documentation, and well-coordinated product launches Qualifications:
Minimum of three years' experience in administration, reporting, and support of Qualtrics EX surveys Proficient in SQL with at least two years of experience Experience in HRIS integrations (preferably Workday) Experience in project management skills including drafting detailed technical specifications and delivering projects that adapt to changing business needs Preferred Qualifications:
Qualtrics certification Demonstrated ability to communicate effectively and establish trust with both technical and non-technical stakeholders
#DICE kgohmann@c4techservices.com cclausen@c4techservices.com