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LanceSoft

Network Technician

LanceSoft, Elk Grove Village, Illinois, us, 60009


Job Description...

The patching cabling between network equipment and customer's networkThe installation of power cables from equipment to power supply in rack/cabinet/closetThe installation, troubleshooting and de-installing network equipment

Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)Install, troubleshoot, and de-install Network monitoring tools

Complete all hard and complex Move, Add Change (MAC) requests within the defined service levelsAct as interface between customer's associates and managementProvide hardware break-fix services for network infrastructurePerform onsite call-through, data, voice, website and security testingPerform back-up testing to ensure all systems are connected to the customer's network as directedSupport carrier testing of circuitsAssist with facilities efforts

Power and uninterruptable power supply (UPS) restoralWater problems,Emergency cooling restoration,Fire suppression exercises, restoration, and post fire events

Support inventory management activities

Receiving inventoryTagging of assetsTracking spares (crash kits)Ordering inventoryUpdating inventory recordsPrepare and return damaged equipment

Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC managementCoordination services will be provided 24x7; Coordinate with and support other third party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with customer's requirements.

*//Diversity, Equality, and Inclusivity

- This means a deep commitment to each other equally, in an open, diversified team environment. We strive to be as diverse as the clients and employees we partner with. We embrace people of any race, ethnicity, national origin, religion, gender identity, and sexual orientation. LanceSoft is a certified Minority Business Enterprise (MBE).//*