Account Manager

Kapco Metal Stamping is the Midwest's premier contract manufacturer of metal components, trusted by some of the world's biggest brands to make precision metal parts. Kapco's constant investment in modern, state-of-the-art equipment and cutting-edge technology sets us apart from other manufacturers in the industry and helps us deliver the highest quality products to their partners.Alongside our metal stamping, fabrication, welding, and machining capabilities, Kapco has built a lasting reputation for our family culture based upon six core values: Innovation, Attitude, Integrity, Impact, Accountability, and Safety.Today, Kapco employs over 600 employees across our family of companies, and we are looking to add to our fast-growing team!Come Together at Kapco VideoAccount Manager - Kapco Grafton, WIKapco is seeking a highly motivated, sales-driven Account Manager to join our sales team. The Account Manager is responsible for creating and fostering strong relationships with our customers. The ideal candidate should exemplify our core values, have a "can-do" attitude, is responsible and a team player.Primary ResponsibilitiesProvide customer service to assigned customers/accounts.Responds to all customer communication and acts accordingly.Manage and service in-house accounts and develop long-term business relationships with existing customers.Maintains and increases customer satisfaction by prompt responses.Identify new opportunities to up sell and cross-sell product offerings with existing customers in order to maximize the revenue opportunity for each customer.Grow business with existing accounts to secure maximum retention, renewal sales and increase sales revenues.Proactively advises customers of any changes to original commitments and follows up until completion.Participate on improvement teams as necessary.This job description is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.Skills & Experience RequirementsCollege degree preferred, plus working knowledge of Word, Excel and Power Point, etc.A minimum of three years of sales experience in a metal stamping or fabrication environment.Excellent verbal, written and interpersonal communication skills.Strong presentation skills.Ability to prioritize and organize multiple tasks and remain organized.About Kapco Metal StampingKapco is known for investing in its people and creating a culture of engagement, and is equally as committed to giving back to the community.As an employee, you can expect a goal-oriented compensation structure, excellent benefits including Medical, Dental and Vision Insurance, 401K, Profit Sharing, Vacation, Paid Holidays, an Onsite Wellness Center and Gym Membership. Building on employees' skill sets and growing them as individuals is a top priority at Kapco. The Kacmarcik Center for Human Performance is focused specifically on delivering an exclusive and proprietary in-house training curriculum called bl?print®, designed to develop employees along their career path.If you like what you see ... explore more.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)