Staples
Inside Account Manager - Quill (Hybrid)
Staples, Lincolnshire, Illinois, United States, 60069
Inside Account Manager - Quill (Hybrid)
Lincolnshire,IL
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
What you’ll be doing:
· Be the primary point of contact and build long-term relationships with customers.
· Manage existing customer accounts with an emphasis to drive increase sales and achieve profit margins.
· Help customers through email, phone, and present annual business reviews online.
· Develop a trusted advisor relationship with key accounts and their affiliated offsites.
· Effectively manage your book of business through productivity and pipeline management
· Collaborate with internal business partners.
· Educate our customers on our products and programs, to assist them with consolidating their business needs to be their one stop shop.
· Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
What you bring to the table:
· Demonstrated ability to communicate, present and influence.
· Excellent verbal and written communications skills.
· Self-motivated and able to thrive in a results-driven environment.
· Natural relationship builder with integrity and reliability.
· Ability to prioritize among competing tasks.
· Critical thinking and problem-solving skills.
· Strong time management and organization skills.
Qualifications:
What’s needed- Basic Qualifications:
· High School Diploma or G.E.D
What’s needed- Preferred Qualifications:
· Proven account management or other relevant experience
· Bachelor's Degree
We Offer:
· Inclusive culture with associate-led Business Resource Groups
· Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
· Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits Job Ref: 722
Lincolnshire,IL
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
What you’ll be doing:
· Be the primary point of contact and build long-term relationships with customers.
· Manage existing customer accounts with an emphasis to drive increase sales and achieve profit margins.
· Help customers through email, phone, and present annual business reviews online.
· Develop a trusted advisor relationship with key accounts and their affiliated offsites.
· Effectively manage your book of business through productivity and pipeline management
· Collaborate with internal business partners.
· Educate our customers on our products and programs, to assist them with consolidating their business needs to be their one stop shop.
· Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
What you bring to the table:
· Demonstrated ability to communicate, present and influence.
· Excellent verbal and written communications skills.
· Self-motivated and able to thrive in a results-driven environment.
· Natural relationship builder with integrity and reliability.
· Ability to prioritize among competing tasks.
· Critical thinking and problem-solving skills.
· Strong time management and organization skills.
Qualifications:
What’s needed- Basic Qualifications:
· High School Diploma or G.E.D
What’s needed- Preferred Qualifications:
· Proven account management or other relevant experience
· Bachelor's Degree
We Offer:
· Inclusive culture with associate-led Business Resource Groups
· Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
· Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits Job Ref: 722