Sonova USA, Inc.
Account Manager - Boston
Sonova USA, Inc., Boston, Massachusetts, us, 02298
Who we are
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.Join Sonova. Create sense.
Massachusetts, United States
Account Manager - Boston
Account Manager - BostonThe Account Manager will focus on cultivating new business within the region, managing his / her time effectively by focusing on the right accounts in their region and collaborate and coordinate effectively with internal partners to ensure optimal resource deployment.Our Offer to You:Improving the quality of life of millions of people suffering from hearing lossA challenging and motivating assignment as part of a dynamic teamModern mindset and processes, accommodating flexible working conditionsOpportunities for further responsibilities and support for further training and developmentSonova's outstanding opportunities and career growth
Main Tasks and Responsibilities:Make required number of sales calls per week to current or new customers within territoryMaintain and increase sales of all products within territoryPromotion and demonstration of new productsTraining on the fitting and fine tuning of products and softwareCoordinates with Regional Key Account Managers and Regional Directors to deploy at certain and preidentified key account clinic locations to maximize Phonak demand.Coordinates with inside sales rep group to pursue leads generated by team within territory and to support covered clinical accounts.Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives.Coordinates with trainers to ensure optimal deploymentOn-boarding and training of new accountsNeeds analysis and provide product solutions for accountsNegotiate pricingProvide recommendations on marketing strategies for customer business growthMaintain strong relationships and rapport with existing and new customers within territoryEnsure all customer needs are met through personal or group product trainingRepresent Phonak at national and regional meetings as requiredAchieve sales quota as assigned in territoryComply with internal policies and procedures for documenting customer visits in CRM system on a daily basisWork closely with Business Development Manager to transition and on-board new accountsWork closely with Customer Trainers on difficult fittingsComply with internal policies and procedures, including documenting customer visits in SalesforceMaintain timely and accurate expense reporting in ConcurComply with all local, state and federal laws and requirementsTravel up to 75% requiredOther duties as assigned
Success will be measured by:Sales targets for fully owned accounts, owned points of sale of assigned key accounts, activity levels and funnel progress in owned accountsFinancial targets
Education and Skillset:Bachelor's Degree or equivalent work experience required,Masters or AuD preferredKnowledge of HI technology and practices, previous experience assisting patients independentlyExperience in the hearing healthcare industry and/or business consulting preferredAction oriented, competitive, develops own talent, drives for results, grit, takes responsibility/accountability, change agent, comfortable with long-term gratification, courageous, curious/inquisitiveProficient knowledge of HI technology and industry practices, appropriately independentExperience fitting Phonak technology preferredExperience with CRM systems, Strong Microsoft office skills
Health Benefits and Perks :Medical, dental and vision coverage*Health Savings, Health Reimbursement, Flexible Spending/Dependent Care AccountsTeleHealth options401k plan with company match*Company paid life/ad&d insuranceAdditional supplemental life/ad&d coverage available
Company paid Short/Long-Term Disability coverage (STD/LTD)
STD LTD Buy-ups available
Accident/Hospital Indemnity coverageLegal/ID Theft AssistancePTO, floating Diversity Day, & paid holidays*Paid parental bonding leaveEmployee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)Robust Internal Career Growth opportunitiesTuition reimbursementHearing aid discount for employees and familyInternal social recognition platformD&I focused: D&I council and employee resource groups
*Plan rules/offerings dependent upon group Company/location.Sonova is an equal opportunity employer
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.Join Sonova. Create sense.
Massachusetts, United States
Account Manager - Boston
Account Manager - BostonThe Account Manager will focus on cultivating new business within the region, managing his / her time effectively by focusing on the right accounts in their region and collaborate and coordinate effectively with internal partners to ensure optimal resource deployment.Our Offer to You:Improving the quality of life of millions of people suffering from hearing lossA challenging and motivating assignment as part of a dynamic teamModern mindset and processes, accommodating flexible working conditionsOpportunities for further responsibilities and support for further training and developmentSonova's outstanding opportunities and career growth
Main Tasks and Responsibilities:Make required number of sales calls per week to current or new customers within territoryMaintain and increase sales of all products within territoryPromotion and demonstration of new productsTraining on the fitting and fine tuning of products and softwareCoordinates with Regional Key Account Managers and Regional Directors to deploy at certain and preidentified key account clinic locations to maximize Phonak demand.Coordinates with inside sales rep group to pursue leads generated by team within territory and to support covered clinical accounts.Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives.Coordinates with trainers to ensure optimal deploymentOn-boarding and training of new accountsNeeds analysis and provide product solutions for accountsNegotiate pricingProvide recommendations on marketing strategies for customer business growthMaintain strong relationships and rapport with existing and new customers within territoryEnsure all customer needs are met through personal or group product trainingRepresent Phonak at national and regional meetings as requiredAchieve sales quota as assigned in territoryComply with internal policies and procedures for documenting customer visits in CRM system on a daily basisWork closely with Business Development Manager to transition and on-board new accountsWork closely with Customer Trainers on difficult fittingsComply with internal policies and procedures, including documenting customer visits in SalesforceMaintain timely and accurate expense reporting in ConcurComply with all local, state and federal laws and requirementsTravel up to 75% requiredOther duties as assigned
Success will be measured by:Sales targets for fully owned accounts, owned points of sale of assigned key accounts, activity levels and funnel progress in owned accountsFinancial targets
Education and Skillset:Bachelor's Degree or equivalent work experience required,Masters or AuD preferredKnowledge of HI technology and practices, previous experience assisting patients independentlyExperience in the hearing healthcare industry and/or business consulting preferredAction oriented, competitive, develops own talent, drives for results, grit, takes responsibility/accountability, change agent, comfortable with long-term gratification, courageous, curious/inquisitiveProficient knowledge of HI technology and industry practices, appropriately independentExperience fitting Phonak technology preferredExperience with CRM systems, Strong Microsoft office skills
Health Benefits and Perks :Medical, dental and vision coverage*Health Savings, Health Reimbursement, Flexible Spending/Dependent Care AccountsTeleHealth options401k plan with company match*Company paid life/ad&d insuranceAdditional supplemental life/ad&d coverage available
Company paid Short/Long-Term Disability coverage (STD/LTD)
STD LTD Buy-ups available
Accident/Hospital Indemnity coverageLegal/ID Theft AssistancePTO, floating Diversity Day, & paid holidays*Paid parental bonding leaveEmployee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)Robust Internal Career Growth opportunitiesTuition reimbursementHearing aid discount for employees and familyInternal social recognition platformD&I focused: D&I council and employee resource groups
*Plan rules/offerings dependent upon group Company/location.Sonova is an equal opportunity employer
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.