Unified Communications Engineer

You’ll know A1 Bulgaria is the right place for you if you are driven by:Opportunities to learn and build your career;Meaningful work in a stable and fast-paced company;Diversity of people, projects, and platforms;A supportive, fun, and inspiring place to work.A1 ICT Services is one of the fastest growing business areas of our company. We are responsible for the development, operation and support of unified communication and collaboration products, applications and solutions.This is why currently we are looking for a suitably qualified Unified Communications Engineer to provide a high level of quality support for TOP enterprise customers and to contribute with unique expertise and ideas as part of our ICT Services Team, based in Sofia.Your daily routine would include:Implementation and operation of unified communications solutions for business customers;Maintenance, fault clearance to ensure optimal support for UC customers within the defined time and quality requirements;Preparation of the technical information and structured documentation of the activities;2nd level support and further development towards 3rd level;Participation in further training events as well as workshops to ensure the necessary technical competence;Ensuring a high technical quality standard of A1 by taking the specific certifications;On call shifts after the sixth month.We’ll know you can make it if you have:Experience with installation, configuration and troubleshooting of Cisco Meeting server;Experience with Cisco Telepresence and Video Conferencing solutions;Experience with Cisco CUCM and VoIP Gateways/Cisco CUBE;Configuration and troubleshooting of basic Dial plan and Dial peers;Knowledge of IP Networking, IP routing and switching;Basic skills in operating systems (Windows, Linux, VMware);Basic skills in scripting and programming (JSON, Python – mainly for automation of provisioning processes);Knowledge of other UC systems (Jabber, Skype, MS Teams);CCNA or CCNP Collaboration will be considered as advantage;Very good written and spoken English skills for professional communication;Very good communication skills in German for professional communication – will be considered as advantage.Our gratitude for the job done will be eternal, but we’ll also offer you:Innovative technologies and platforms to “play” with;Modern working environment for your comfort;Friendly, ambitious, and motivated teammates to support each other;Thousands of online and in-person learning opportunities to grow;Challenging assignments and career development opportunities in multinational environment;Attractive remuneration package;Flexible working schedule and opportunity for home office;Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.PS It’s all very real, we’ve got all kinds of awards as well to prove it.Deadline for applications: 30 November 2023Only shortlisted candidates will be contacted.

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