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Finley Technologies

Solutions Engineer

Finley Technologies, San Francisco, California, United States, 94199


BackgroundFinley helps innovative companies unlock growth by streamlining their access to debt capital.In industries from finance to real estate, today's most innovative startups rely on debt capital to fuel their growth. But managing debt capital manually is so error-prone and labor-intensive that it might as well be rocket science. Debt capital borrowers need to track (and comply with) hundreds of pages of credit agreement rules and requirements in order to maintain access to their funding.Finley’s software automates debt capital management and reporting by connecting with source systems and generating asset reports in the formats capital providers expect to see, which saves borrowers time and money as well as ensuring that they can maximize their capital access.The RoleAs our first solutions engineer, you will lead the post-sales onboarding onto Finley's platform, and work alongside our customer success, capital markets, and engineering teams to scale the way we implement customers.We're looking for goals-driven systems thinkers eager to get their hands dirty to directly implement customers, and synthesize technical complexity to drive process, tooling and framework improvements. You will be an expert of Finley's robust set of internal tooling and systems configurations, and partner with sales and customer success to architect the next chapter of Finley's implementation process.The ideal candidate has a technical background working with engineers and demonstrated experience in complex systems integrations, data flows, andmulti-stakeholder project management.Your responsibilities

Work with engineering and capital markets to directly onboard new customersProject manage across all ongoing implementations to ensure timely coordination and unblocking amongst stakeholdersPartner with sales, customer success and engineering to evolve Finley's implementation processGain expertise with Finley's internal tooling to QA, debug and identify software investments that make implementations increasingly automated and self-serveManage communications between capital markets and engineering to ensure prioritized delivery of platform and tooling upgradesYour experience

3+ years experience with complex systems implementations and technical project management2+ years debt/finance and Excel experiencesStrong technical background and understanding of data transfers (ETL pipelines, APIs), data structures (JSON, S3), and technical issue-spottingPast experience working directly with engineers to QA, debugging, and driving software solutions/featuresExcellent project management and communication skills across multiple internal and external stakeholdersClear demonstration of identifying and achieving goals, owning multi-month projects from start to finishWe're looking for

Problem-solvers.

You focus on delivering outcomes and are comfortable standing up new processes from scratchCollaborators.

You like collaborating with Business, Product, and Engineering functions. You stay intellectually honest, challenge others without ego, and believe that the best solutions only emerge when everyone brings their perspective to the tableSystems thinkers.

You enjoy the complexity of designing for a range of stakeholders (think borrowers, lenders, and banks) and source systems. You get excited about designing for the long-termTeam-builders.

You look forward to helping recruit, train, and mentor new team members at Finley

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