Saxon Global
systems analyst II - IT
Saxon Global, Seattle, Washington, us, 98127
Systems Analyst II @ Starbucks
Location: Hybrid (1 day onsite but may vary)
Duration: 6 Months
Daily Responsibilities :
Systems SupportGathers, analyzes, and documents solution requirements.Utilizes Lean or Human Centered Design techniques to develop business process designs and improve operations via process re-engineering efforts.Supports solution design utilizing user-centric design techniques.Effectively assesses improvement opportunities (productivity/efficiency gains, cost savings, etc.)Considers overall user technology experience in thoughtfully designing engaging solutions.Performs application configuration (i.e. create attributes, workflows and UI changes) in support of solution delivery initiatives.Supports data conversion. Performs the extract, load, and validation of converted data.Uses data queries to support validation of data conversion and test results.Develops system proficiency and builds subject matter expertise through root cause analysis.Coordinates issue resolution with vendors and/or cross-functional teams. Provides timely and thorough communication regarding issue status/resolution with end-users and team.Creates and maintains systems documentation (e.g. Wiki, Knowledge Base Articles)Uses query tools to write ad-hoc queries for mass data analysis and operational reports.Knowledge and use of Office 365 applicationsLeadership
Self-directed; is successful with minimal direction from more senior analysts providing escalation when necessary.Partners with business teams, responding quickly and thoroughly to issues and requests.Provides constructive input and perspective to team conversations.Able to lead small streams of design/workTeam Responsibilities
Manages and optimizes team's operational cadence and operational calendarsManages the team's customer-facing inbox and Outlook calendarManages the end-to-end learning delivery process, from intake to capturing learning completionTechnology requirements?:
Consolidates learning feedback from multiple sources, and presents the data in a Power BI dashboardHooks up to learning platformsMicrosoft suiteCoding/ building dashboardsDegree or certifications required?:
NoYears experience?:
4+ years of relevant experienceRequired background? Skills?:
Management experienceTroubleshootingReporting in the learning management systemsProject management experienceFinding ways to improveTop 3:
1
Systems integration dashboards
3+
2
Leadership/management
3+
3
Work with ambiguity
3+
Nice-to-Haves :
Lean experienceTech backgroundWhat does your interview process look like? How many interviews per candidate?
2-3 interviews per candidate
Required Skills :Basic Qualification :Additional Skills :Background Check :YesNotes :Selling points for candidate :Project Verification Info :Candidate must be your W2 Employee :YesExclusive to Apex :NoFace to face interview required :NoCandidate must be local :YesCandidate must be authorized to work without sponsorship ::NoInterview times set : :NoType of project :Administration/SupportMaster Job Title :Misc: Non-TechnicalBranch Code :Seattle
Location: Hybrid (1 day onsite but may vary)
Duration: 6 Months
Daily Responsibilities :
Systems SupportGathers, analyzes, and documents solution requirements.Utilizes Lean or Human Centered Design techniques to develop business process designs and improve operations via process re-engineering efforts.Supports solution design utilizing user-centric design techniques.Effectively assesses improvement opportunities (productivity/efficiency gains, cost savings, etc.)Considers overall user technology experience in thoughtfully designing engaging solutions.Performs application configuration (i.e. create attributes, workflows and UI changes) in support of solution delivery initiatives.Supports data conversion. Performs the extract, load, and validation of converted data.Uses data queries to support validation of data conversion and test results.Develops system proficiency and builds subject matter expertise through root cause analysis.Coordinates issue resolution with vendors and/or cross-functional teams. Provides timely and thorough communication regarding issue status/resolution with end-users and team.Creates and maintains systems documentation (e.g. Wiki, Knowledge Base Articles)Uses query tools to write ad-hoc queries for mass data analysis and operational reports.Knowledge and use of Office 365 applicationsLeadership
Self-directed; is successful with minimal direction from more senior analysts providing escalation when necessary.Partners with business teams, responding quickly and thoroughly to issues and requests.Provides constructive input and perspective to team conversations.Able to lead small streams of design/workTeam Responsibilities
Manages and optimizes team's operational cadence and operational calendarsManages the team's customer-facing inbox and Outlook calendarManages the end-to-end learning delivery process, from intake to capturing learning completionTechnology requirements?:
Consolidates learning feedback from multiple sources, and presents the data in a Power BI dashboardHooks up to learning platformsMicrosoft suiteCoding/ building dashboardsDegree or certifications required?:
NoYears experience?:
4+ years of relevant experienceRequired background? Skills?:
Management experienceTroubleshootingReporting in the learning management systemsProject management experienceFinding ways to improveTop 3:
1
Systems integration dashboards
3+
2
Leadership/management
3+
3
Work with ambiguity
3+
Nice-to-Haves :
Lean experienceTech backgroundWhat does your interview process look like? How many interviews per candidate?
2-3 interviews per candidate
Required Skills :Basic Qualification :Additional Skills :Background Check :YesNotes :Selling points for candidate :Project Verification Info :Candidate must be your W2 Employee :YesExclusive to Apex :NoFace to face interview required :NoCandidate must be local :YesCandidate must be authorized to work without sponsorship ::NoInterview times set : :NoType of project :Administration/SupportMaster Job Title :Misc: Non-TechnicalBranch Code :Seattle