Manager, Partner Business Process Operations

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About The TeamThe Partner Business Operations team supports Workday’s Global Partner Organization both internally and externally with a focus on overall partner experience. We lead initiatives which drive growth and scale for the future success of partners and Workday. Responsibilities include business process development and improvement, GTM design and execution, data analytics and reporting insights, and systems requirements design.About The RoleWorkday is hiring a Manager to manage a team of Partner Business Process and Systems analysts reporting to the Senior Director, Global Partner Business Process Operations. This team is responsible for defining and implementing Workday’s Global Partner Organizations business processes and systems roadmap for both internal and external collaborators. You will work to improve the business in all possible ways, using a mix of analytical, technical and design capabilities to provide insights that inspire change and improvement. The best candidate will figure out the true needs of the business and encourage their team to drive recommendations and operational methods to implement and execute.You will have prior business operations team leadership experience, as well as a personal background experienced in designing processes for partner ecosystems, sales, sales strategy & operations or revenue operations. You have the ability to influence and inspire a wide range of personas in a matrixed environment including partners, internal business leaders and functional teams. This position will require a candidate comfortable working as a player/coach, is self-motivated, results driven, has a bias for action, and is experienced presenting and communicating to different levels of leadership and collaborators. You are comfortable working independently and taking ownership while driving alignment & execution of ground-breaking, cross-functional initiatives by being responsible for your own initiatives or scaling through your team.Success includes:Proven team leadership experience including cultivating high-performing teams and supporting career development.Clear communication regarding delivery timeline and prioritization expectations.Ability to design and implement new processes or process improvements, including creating process maps, standard operating procedures, and other documentation to support GTM or change initiatives.Leading process design workshops, facilitating discussions and workshops with collaborators to capture information and drive consensus on process changes.Developing and maintaining relationships with key collaborators across the organization including providing advice and guidance on process improvements.Ability to supervise the progress of process initiatives ensuring that changes are implemented optimally and delivering the desired outcomes.Aligning business processes to partner programs by ensuring the right SOP, systems, enablement and reporting is in place to support program execution and ongoing success.Monitoring of critical metrics and preparing relevant analysis to support senior management decision making - driving visibility and insight into the health of the business and the actions required to improve.Automate manual processes through systems requirements analysis, design and documentation.Ability to organize data, design analyses, and business insights out of structured and unstructured information.Work cross-functionally and to lead multiple initiatives in a fast-paced, performance driven environment.Develop user stories and testing system capabilities tied to business process or enhancement designs.About You3+ years people management experience.5+ years Business Process Design experience.5+ years Business Systems Design experience.5+ years experience using Salesforce.Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.Primary Location:

USA.GA.AtlantaPrimary Location Base Pay Range:

$110,300 USD - $165,600 USDAdditional US Location(s) Base Pay Range:

$104,800 USD - $194,600 USDOur Approach to Flexible WorkWith Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply

spend at least half (50%) of our time each quarter in the office or in the field

with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

#J-18808-Ljbffr