Southall
Event Sales Manager
Southall, Franklin, Tennessee, us, 37068
Position: Event Sales ManagerUpdated: April 2024Reports to: Director of Sales & MarketingJob Type: Full-Time Exempt
Southall
is a premier destination bringing nature, produce and people together in a powerful and unique way. Southall is seeking an enthusiastic Event Sales Manager to join our team! The Event Sales Manager will primarily be responsible for Group and Catering sales under 15 rooms on peak at Southall and assist with the coordination and promotion of internal Programming events.
ResponsibilitiesActively sell guest rooms and meetings to small groups, ensuring monthly and quarter goals are metSell and service events booked within 60 days of event dateCreate timely and detailed Banquet Event Orders and Event Resumes for all own Contracted events / bookingsMaintain accounts, contact, activity and business details within the appropriate software applications;Meet clients prior to departure to ensure all details of the contract were delivered and to solicit any future business;Conduct pre convention meetings as requiredSolicit new business, engage new clients, and rebook existing clientsEnsure prompt and courteous service is extended to both internal and external customersContract Tulip Poplar catering only bookingsWork closely with the Conference Services, Culinary team and Front Office team to communicate group detailsContract 15 rooms or less and event space, and service these bookingsObtain rooming list details and request deposits where applicable.Confirm and review function details with clients prior to arrivalProvide site tours for clients and prospective clientsImplements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Marketing plan.Follow all safety policiesConsistently offer professional, friendly and engaging serviceWork within tight response deadlinesMaintains positive relationships with all guests, vendors, colleagues and Global Sales network;To follow departmental policies and procedures;Other duties as assignedSkills and Experience
1-3 years Sales Manager experience in a luxury/upscale hotel or resort environment preferredLuxury Consortia Experience (Virtuoso, FHR, Signature) preferredHotel/Resort opening experience preferredStrong organizational skills a mustAbility to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.Ability to move throughout the resort to conduct site inspections.Ability to listen, speak and write English to ascertain and respond to client needs.Knowledge of hotel and food & beverage operationsExcellent time management, organization and detail-oriented skillsShould be able to type at least 35 words per minuteCompute basic arithmetic and mathematical calculations.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Southall
is a premier destination bringing nature, produce and people together in a powerful and unique way. Southall is seeking an enthusiastic Event Sales Manager to join our team! The Event Sales Manager will primarily be responsible for Group and Catering sales under 15 rooms on peak at Southall and assist with the coordination and promotion of internal Programming events.
ResponsibilitiesActively sell guest rooms and meetings to small groups, ensuring monthly and quarter goals are metSell and service events booked within 60 days of event dateCreate timely and detailed Banquet Event Orders and Event Resumes for all own Contracted events / bookingsMaintain accounts, contact, activity and business details within the appropriate software applications;Meet clients prior to departure to ensure all details of the contract were delivered and to solicit any future business;Conduct pre convention meetings as requiredSolicit new business, engage new clients, and rebook existing clientsEnsure prompt and courteous service is extended to both internal and external customersContract Tulip Poplar catering only bookingsWork closely with the Conference Services, Culinary team and Front Office team to communicate group detailsContract 15 rooms or less and event space, and service these bookingsObtain rooming list details and request deposits where applicable.Confirm and review function details with clients prior to arrivalProvide site tours for clients and prospective clientsImplements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Marketing plan.Follow all safety policiesConsistently offer professional, friendly and engaging serviceWork within tight response deadlinesMaintains positive relationships with all guests, vendors, colleagues and Global Sales network;To follow departmental policies and procedures;Other duties as assignedSkills and Experience
1-3 years Sales Manager experience in a luxury/upscale hotel or resort environment preferredLuxury Consortia Experience (Virtuoso, FHR, Signature) preferredHotel/Resort opening experience preferredStrong organizational skills a mustAbility to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.Ability to move throughout the resort to conduct site inspections.Ability to listen, speak and write English to ascertain and respond to client needs.Knowledge of hotel and food & beverage operationsExcellent time management, organization and detail-oriented skillsShould be able to type at least 35 words per minuteCompute basic arithmetic and mathematical calculations.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.