Rippling
Supervisor, West Falls Church Drive Thru
Rippling, Falls Church, Virginia, United States, 22042
Supervisor, West Falls Church Drive Thru
About Compass CoffeeCompass Coffee was founded in 2014 by two Marines who, after years of drinking terrible coffee on deployment, became obsessed with the quest for the perfect cup. What began as a desire to unlock the secret to perfect coffee grew into something much more significant. It was the realization that coffee is more than just a drink. It's a ritual that brings people together, facilitates human connection, and makes your day better. Compass Coffee has since expanded to 16 cafes in and around DC where Real Good Coffee is served and communities are formed. At the heart of it all is a relentless commitment to quality at every step - to ethical sourcing, masterful blending, and peak roasting in small batches - all to create an experience that is much more than just a cup of coffee.As a Compass supervisor you will:Create a welcoming atmosphere, and provide legendary customer serviceSeek opportunities to engage and connect with customersCraft drinks that uphold the quality standards our customers expect from usTaste coffee every day to expand your palette and coffee knowledgeSupport your fellow team members in upholding our missionFollow cleaning standards to ensure our cafes are fresh, clean and safeContinue to learn and grow—training is continuous in every roleYou'll make a great supervisor if you are:
A coffee lover! That includes drinking it, making it and talking about itAble to learn quickly, and are excited to learn more about coffeeAble to understand and carry out oral and written instructions and request clarification when neededAble to work as part of a teamAble to build relationships and converse with all types of customersEnergized by a fast-paced environmentA problem solver, someone that looks for ways to help your team and customersReceptive to feedbackExcited to continue your coffee journey at Compass—the opportunities ahead are endlessSummary of Experience
1 year of supervisor experience requiredBasic QualificationsMaintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysUphold cafe operational standardsEngage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communicationPrepare food and drinks to standard or customized customer requestsAvailable to perform many different tasks within the cafe during each shift
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About Compass CoffeeCompass Coffee was founded in 2014 by two Marines who, after years of drinking terrible coffee on deployment, became obsessed with the quest for the perfect cup. What began as a desire to unlock the secret to perfect coffee grew into something much more significant. It was the realization that coffee is more than just a drink. It's a ritual that brings people together, facilitates human connection, and makes your day better. Compass Coffee has since expanded to 16 cafes in and around DC where Real Good Coffee is served and communities are formed. At the heart of it all is a relentless commitment to quality at every step - to ethical sourcing, masterful blending, and peak roasting in small batches - all to create an experience that is much more than just a cup of coffee.As a Compass supervisor you will:Create a welcoming atmosphere, and provide legendary customer serviceSeek opportunities to engage and connect with customersCraft drinks that uphold the quality standards our customers expect from usTaste coffee every day to expand your palette and coffee knowledgeSupport your fellow team members in upholding our missionFollow cleaning standards to ensure our cafes are fresh, clean and safeContinue to learn and grow—training is continuous in every roleYou'll make a great supervisor if you are:
A coffee lover! That includes drinking it, making it and talking about itAble to learn quickly, and are excited to learn more about coffeeAble to understand and carry out oral and written instructions and request clarification when neededAble to work as part of a teamAble to build relationships and converse with all types of customersEnergized by a fast-paced environmentA problem solver, someone that looks for ways to help your team and customersReceptive to feedbackExcited to continue your coffee journey at Compass—the opportunities ahead are endlessSummary of Experience
1 year of supervisor experience requiredBasic QualificationsMaintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysUphold cafe operational standardsEngage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communicationPrepare food and drinks to standard or customized customer requestsAvailable to perform many different tasks within the cafe during each shift
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