Senior Content and Community Manager

Webgility is the leading Quickbooks Connector for Multichannel Sellers and Accountants that empower commerce businesses to get more done, in less time. We’ve helped over 10,000 retailers and brands to automate tedious gruntwork by connecting QuickBooks to Shopify, Amazon, and dozens of additional marketplaces. Founded in 2007, our mission today is still the same – help commerce businesses to thrive and win!This role is fully remote, West Coast, and will require light travel for quarterly in-person meetings. You

must have

at least five years of content and/or community marketing experience at a Series A/B venture-backed B2B SaaS startup, ideally within fintech or ecommerce, marketing to SMB/Mid-Market customers. Reporting to the Chief Marketing Officer, you’ll lead the strategy, development, execution, and continuous optimization of content and community marketing efforts. We’ll harness your innovation and creativity to reach more ecommerce sellers looking to grow their business and spend less of their focus determining if their inventory, sales, and accounting is accurate.Here’s what you’ll drive:Develop content and community strategies that help drive thought-leadership, growth, and sales enablement.Collaborate cross-functionally with sales, product, and customer teams to identify and produce relevant, original, high-quality content for all stages of the buyer journey.Use your experience in the ecommerce or accounting industry and deepen your knowledge to become an expert in the needs of our customers so you can successfully meet them with the right content, in the right place, at the right time.Ensure all content is on-brand, consistent (in style, quality, and tone of voice), and optimized for search and user experience.Work closely with Growth Marketing to create strong call-to-actions for marketing campaigns and promote content on social media and communities.Identify relevant communities where our audience is active, and find ways to become a part of the conversation in a way that adds value and generates interest in our brand and product offering.Determine relevant topics for future content through a variety of methods, including social and community channel monitoring, data reporting, and customer feedback.Write, edit, and provide feedback on a variety of content assets. Provide direction to supporting writers and graphic designers on the ideation and production of content.Drive quality traffic and interaction to the public website that ultimately results in qualified leads.Key Areas of Responsibility:Must have

at least 5 years of content and community marketing experience at a Series A/B B2B SaaS startup selling to SMB/Mid-Market customers.Ideally have experience at a fintech or ecommerce Series A/B startup or have relevant domain knowledge.Strong understanding of an integrated marketing approach.You are a creative writer. Your work stands out in a crowded space.You lead from the front.You come to meetings with well-supported points of view.Proven ability to create impactful content strategies and own execution, bolstering thought-leadership and revenue growth.Strong mastery of developing a brand voice that is consistently reflected across all content and community interactions.High-level cross-functional and bi-directional written and verbal communication skills.A proactive, curious-mindset that embraces adversity and continuous learning.A sense of humor when required…startups aren’t easy!Compensation and Benefits:$140,000 - $160,000 annual base salary (based on experience)20% bonus (paid quarterly)Equity (based on experience)401(k) Savings PlanCompetitive healthcare benefitsTwelve paid holidaysQuarterly mental wellness day$100 monthly phone/wifi stipend

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